Abstract
In the late 50s and early 60s, Charles Kepner and Benjamin Tregoe studied examples of both good and bad management, looking for ways of thinking that could differentiate between them. They concluded that the best managers, or those considered by other managers to be ‘the most effective and successful’, used ‘variations of four distinct routines or patterns of thinking, in handling problems and decisions’ (1981, p. vii). In the first instance (1965) the Kepner-Tregoe approach to problem solving and decision making (KT); their philosophy of rational management was a set of guidelines on good thinking practices for managers, a ‘leader’s guide’ for the team manager rather than advice for those working in a team. Whether you are managing others or not, many of these ideas offer useful guidance for self-management as well.
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 1991 Michael J. Hicks
About this chapter
Cite this chapter
Hicks, M.J. (1991). The ‘common-sense’ (Rational) approach. In: Problem Solving in Business and Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-7148-7_10
Download citation
DOI: https://doi.org/10.1007/978-1-4899-7148-7_10
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-412-37490-6
Online ISBN: 978-1-4899-7148-7
eBook Packages: Springer Book Archive