Abstract
This presentation briefly describes some work performed on appraising the System Dynamics method in assessing the operational benefits of management information systems. It includes a discussion on the knowledge elicitation and capture aspects of systems investigation with particular emphasis on the role that the System Dynamics methodology can play in this vital but largely unexplored area.
Formerly of Bradford University
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Henderson, S.M., Gavine, A.W., Wolstenholme, E.F., Watts, K. (1991). A System Dynamics Approach to Assessing the Impact of Management Information Systems. In: Jackson, M.C., Mansell, G.J., Flood, R.L., Blackham, R.B., Probert, S.V.E. (eds) Systems Thinking in Europe. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-3748-9_32
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DOI: https://doi.org/10.1007/978-1-4615-3748-9_32
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