Abstract
Reliability is nearly as important to transit users as travel time. A 2014 TransitCenter survey ranked it as the secondmost important factor in what mode people chose. Being late can mean disappointing friends, missing an important appointment, or losing a job. For transit trips that involve connections, delays further compound with every connection that gets missed. It is possible for a rider to try to compensate by leaving early, but that increases travel time.
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© 2018 Christof Spieler
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Spieler, C. (2018). Reliability. In: Trains, Buses, People. Island Press, Washington, DC. https://doi.org/10.5822/978-1-61091-904-3_13
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DOI: https://doi.org/10.5822/978-1-61091-904-3_13
Publisher Name: Island Press, Washington, DC
Print ISBN: 978-1-64283-031-6
Online ISBN: 978-1-61091-904-3
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