Abstract
Community designers are often asked to work in a place that is in a state of crisis due to powerful external forces. Sometimes we are asked to mediate among community members who are fighting over an issue that has reached an impasse. There are a lot of things the design team needs to do at this stage: listen to people, read, look at data, visit the site to observe, and make maps—maybe even a model. Rumors need to be sorted from the facts, and a whole picture knit together from the pieces each participant holds. By excavating and exhuming, ordering, and analyzing the information, designers and the community can articulate an agreed-upon situation. From this the community can determine goals for how to make change and give the design process direction.
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© 2017 David de la Peña, Diane Jones Allen, Randolph T. Hester Jr., Jeffrey Hou, Laura J. Lawson, and Marcia J. McNally
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de la Peña, D., Allen, D.J., Hester, R.T., Hou, J., Lawson, L.L., McNally, M.J. (2017). Calming and Evoking. In: de la Peña, D., Allen, D.J., Hester, R.T., Hou, J., Lawson, L.L., McNally, M.J. (eds) Design as Democracy. Island Press, Washington, DC. https://doi.org/10.5822/978-1-61091-848-0_5
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DOI: https://doi.org/10.5822/978-1-61091-848-0_5
Publisher Name: Island Press, Washington, DC
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