Process over Projects: Changing How Decisions Are Made

Abstract

Once a policy is in place, citizens who worked for it may look for complete streets success on the street: Have new bike lanes been installed? Is there a new safe crossing for transit users? They may be caught up in the same common misconception that trips up practitioners—the view that a complete streets approach is “additive,” that the main task is to simply add sidewalks, add bike lanes, or add curb ramps and crosswalks. This view is often at the root of concerns about the expense of “adding complete streets components,” an issue that is discussed further in chapter 7.