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When the Past Won’t Go Away

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Abstract

Public policy mediators and their clients are always looking for ways to evaluate the success of their processes. Besides wanting the best possible result for the interests at table, the profession naturally would like to claim victory, and the client would like to show money well spent. But as you have already seen, these processes are complex, and at any given moment, in any given meeting room, the evaluation could be A+or D-. So, are there standards that we can use to measure the value of the outcome?

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© 2013 Island Press

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Moore, L. (2013). When the Past Won’t Go Away. In: Common Ground on Hostile Turf. Island Press, Washington, DC. https://doi.org/10.5822/978-1-61091-412-3_9

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