Advertisement

Measuring the Effectiveness of RTOs

  • Pradosh Nath
  • N. Mrinalini

Abstract

We have described the practices for a few chosen critical processes of an RTO. These practices have been observed for 60 RTOs all over the world. Is it possible to choose the best practice out of a set of practices related to a process? To qualify the question further, the best practice has to be one that will ensure the effectiveness of an RTO’s activities. To be able to deliver a precise answer to the question of best practices, some sort of quantification would be necessary for measuring the performance of practices under a particular process. What we need, therefore, is process-wise performance indicators so that practices can be compared with each other and the best practice can be benchmarked. What would be the right performance indicator and how can we arrive at the appropriate indicator? In the Annexure, along with the sub-process-wise practices, we have also listed the performance indicators used by the WAITRO study and also the best practices arrived at by the study. In this chapter, we shall discuss the issues related to these performance indicators and best practices.

Keywords

Good Practice Performance Indicator Career Opportunity Qualitative Indicator Client Group 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Copyright information

© WAITRO 2002

Authors and Affiliations

  • Pradosh Nath
  • N. Mrinalini

There are no affiliations available

Personalised recommendations