Abstract
In recent years, healthcare incident disclosure has gained increased attention from policy makers, academics, insurers, clinical professionals, patients and consumer groups and lawyers (Australian Commission on Safety & Quality in Health Care, 2013; Clinton & Obama, 2006; Lamo, 2011; Levinson & Pizzo, 2011; Sage et al., 2014; Studdert & Richardson, 2010; Wojcieszak, Banja, & Houk, 2006). Variously described as a form of restorative justice (Berlinger, 2005), a feasible financial risk reduction strategy (Kachalia et al., 2010) and a service responsiveness philosophy (Iedema & Allen, 2012), incident disclosure appears sufficiently flexible to accommodate stakeholders’ different and often competing interests. The institutional and personal benefits of incident disclosure have now been widely reported (Boothman, Blackwell, Campbell, Commiskey, & Anderson, 2009; Kachalia et al., 2010).
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© 2016 Rick Iedema, Donella Piper, Katja Beitat, Suellen Allen, Kate Bower and Su-yin Hor
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Iedema, R., Piper, D., Beitat, K., Allen, S., Bower, K., Hor, Sy. (2016). Risk and Clinical Incident Disclosure: Navigating between Morality and Liability. In: Crichton, J., Candlin, C.N., Firkins, A.S. (eds) Communicating Risk. Communicating in Professions and Organizations. Palgrave Macmillan, London. https://doi.org/10.1057/9781137478788_2
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DOI: https://doi.org/10.1057/9781137478788_2
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