Abstract
The importance of investing in ICT cannot be over emphasised.1 ICT consists of all technical means to handle information and aid communication, including computer and network hardware and software.2 Recent research emphasises the strategic importance of new technology or infrastructure, for example computer systems projects, with 70% of survey respondents having experience of the appraisal of such projects.3 Now, more than ever, effective business strategy centres on aggressive, efficient use of information technology.4 Expenditure on ICT projects has been growing at a rapid pace over the past two decades, while investment in non-ICT projects (other than commercial real estate) has, in comparison, been in decline. Despite the global downturn, ICT is the world’s fastest-growing international industry.5 The appraisal of ICT projects, however, continues to present a problem. ICT projects are multidimensional constructs requiring a multidimensional approach to their appraisal.6
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Gunasekaran, A., Love, P. E. D., Rahimi, F. and Miele, R., 2001, A model for investment justification in information technology projects. International Journal of Information Management, 21 (5), 349–364;
Lefley, F., 2008, Research in applying the financial appraisal profile (FAP) model to an information communication technology project within a professional association. International Journal of Managing Projects in Business, 1 (2), 233–259.
Anandarajan, A. and Wen, H. J., 1999, Evaluation of information technology investment. Management Decision, 37 (4), 329–337.
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Ballantine, J. and Stray, S., 1999, Information systems and other capital investments: Evaluation practices compared. Logistics Information Management, 12 (1/2), 78–93.
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Lefley, F. (2015). The Perception That ICT Projects Are Different. In: The FAP Model and Its Application in the Appraisal of ICT Projects. Palgrave Macmillan, London. https://doi.org/10.1057/9781137443526_2
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DOI: https://doi.org/10.1057/9781137443526_2
Publisher Name: Palgrave Macmillan, London
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