This engagement began as the grooming of a CEO successor candidate whose ambivalence about his new President role was at least matched by the ambivalence of the CEO/owner about the need to have a successor at all. It unfolded successfully with the President taking full command of his leadership challenges, and the CEO/ owner becoming more resolved about his retirement transition as well as more trusting of his eventual successor. There was also secondary gain for the senior management team as it endorsed and embarked upon key organization development initiatives.
KeywordsEmotional Intelligence Harvard Business Review Senior Executive Emotional Competence Visual Metaphor
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