Digital Skills pp 113-138 | Cite as

Solutions: Learning Digital Skills

  • Jan A. G. M. van Dijk
  • Alexander J. A. M. van Deursen
Part of the Palgrave Macmillan’s Digital Education and Learning book series (DEAL)


The second way to overcome digital skill divides is the first to come to mind. It is the education or training of users to acquire these skills. Apparently, people first consider the obligations of users, ignoring the responsibility of designers. As argued in the previous chapter, this is not justified. However, is education the solution for digital skills divides? Strikingly, some individuals do not choose formal education as a means to learn digital skills. This is shown through an inventory of the means that Internet users choose. Figure 6.1 contains this inventory for European Internet users in 2011.


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Further Reading

  1. Bruner, J. S. (1961). The act of discovery. Harvard Educational Review, 31(1), 21–32.Google Scholar
  2. Classical book about formal and informal learning to be applied to contemporary learning digital skills.Google Scholar
  3. Van Deursen, A., Courtois, C., & Van Dijk, J. (2014). Internet skills, sources of support and benefiting from Internet use. International Journal of Human-Computer Interaction. DOI:10.1080/10447318.2013.858458. Empirical study about social sources of support people use to solve problems of Internet use.Google Scholar
  4. Selwyn, N., Gorard, S., & Furlong, J. (2006). Adult learning in the digital age: Information technology and the learning society. London and New York: Routledge.Google Scholar
  5. Complete study of adult learning in learning digital skills with strong emphasis for social and cultural contexts and problems.Google Scholar
  6. Van Deursen, A., & Van Dijk, J. (2014). Loss of labor time due to skill insufficiencies and malfunctioning ICT. International Journal of Manpower, 35(5), in press.Google Scholar
  7. Empirical study about digital skills at work, consequences of inadequacies, and their solutions.Google Scholar
  8. Buckingham, D. (2012). Beyond technology: Children’s learning in the age of digital culture. Cambridge: Polity.Google Scholar
  9. About the children learning digital skills inside and outside school in a social and cultural context (beyond technology).Google Scholar
  10. Wandke, H., Sengpiel, M., & Sönksen, M. (2012). Myths about older people’s use of information and communication technology. Gerontology, 58(6), 564–570.CrossRefGoogle Scholar
  11. About the elderly learning digital skills, myths, and realities, and to solve problems.Google Scholar

Copyright information

© Jan A. G. M. van Dijk and Alexander J. A. M. van Deursen 2014

Authors and Affiliations

  • Jan A. G. M. van Dijk
  • Alexander J. A. M. van Deursen

There are no affiliations available

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