Solutions: Learning Digital Skills
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The second way to overcome digital skill divides is the first to come to mind. It is the education or training of users to acquire these skills. Apparently, people first consider the obligations of users, ignoring the responsibility of designers. As argued in the previous chapter, this is not justified. However, is education the solution for digital skills divides? Strikingly, some individuals do not choose formal education as a means to learn digital skills. This is shown through an inventory of the means that Internet users choose. Figure 6.1 contains this inventory for European Internet users in 2011.
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