Defining Internet Skills

  • Jan A. G. M. van Dijk
  • Alexander J. A. M. van Deursen
Part of the Palgrave Macmillan’s Digital Education and Learning book series (DEAL)


In the first chapter, we introduced a list of the following digital skills: operational, formal, information, communication, content creation, and strategic skills. These skills were applied to several media. In this chapter, this range of skills is further elaborated in the context of the Internet, including World Wide Web services like email, social networking, and online telephony. To investigate the list of skills applied to the Internet, we develop a number of specific skill indices for all six skills. These indices are extracted from concepts related to Internet skills that are proposed in the last decades. The diversity of these concepts originates from a wide research scope, covering studies of media and communication, technology and computing, literacy, education, and information science.


Communication Skill Social Networking Site Short Message Service Internet Service Operational Skill 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Further Reading

  1. Bawden, D. (2008). Origins and concepts of digital literacy. In C. Lankshear & M. Knobel (Eds.), Digital literacies: Concepts, policies & practices (pp. 17–32). New York: Peter Lang.Google Scholar
  2. How the idea of digital literacy emerged and developed and how it relates to various other literacies.Google Scholar
  3. Jenkins, H., Purushotma, R., Weigel, M., Clinton, K., & Robinson, A. J. (2009). Confronting the challenges of participatory culture. Media education for the 21st century. Cambridge, MA: The MIT Press.Google Scholar
  4. Describes a new culture emerging from the use of participatory media, which requires new skills.Google Scholar
  5. Buckingham, D. (2012). Beyond technology: Children’s learning in the age of digital culture. Cambridge: Polity.Google Scholar
  6. An analysis of learning, young people, and digital media.Google Scholar

Copyright information

© Jan A. G. M. van Dijk and Alexander J. A. M. van Deursen 2014

Authors and Affiliations

  • Jan A. G. M. van Dijk
  • Alexander J. A. M. van Deursen

There are no affiliations available

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