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Abstract

What feelings or thoughts arise when you see the word “servant”? When I ask service providers, I frequently get negative reactions based on concepts of servitude and demeaning work. Yet, the definition of “servant” is someone who provides a service or serves in the employment of a person or enterprise. The president of the US and other world leaders are servants. What’s demeaning about that?

“If we do not lay out ourselves in the service of mankind whom should we serve?”

Abigail Adams (c. 1770)

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© 2014 David Roddick Richards

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Richards, D. (2014). Service Enterprise. In: The Seven Sins of Innovation. Palgrave Macmillan, London. https://doi.org/10.1057/9781137432537_19

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