Abstract
The evidence supporting a move to a business model designed around the human experience is overwhelming. Thought leadership work on the culture, functioning, and reputation of organizations by consultancies such as McKinsey, FSG, Edelman, and Burson- Marsteller all points to the same conclusion: companies improve their performance by aligning their processes to people and not the other way around.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
Copyright information
© 2014 Misha Pinkhasov and Rachna Joshi Nair
About this chapter
Cite this chapter
Pinkhasov, M., Nair, R.J. (2014). Adapting the business model. In: Real Luxury. Palgrave Macmillan, London. https://doi.org/10.1057/9781137395573_8
Download citation
DOI: https://doi.org/10.1057/9781137395573_8
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-48423-2
Online ISBN: 978-1-137-39557-3
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)