Alterity, Otherness and Humanistic Management in Latin America: Bancoldex and Views as Two Colombian Case Studies

Abstract

In ‘Emotional Intelligence’ the seminal work by Daniel Goleman (2007), he was able to build on the former research done by Gardner and others and challenge the supremacy of the IQ — the rational/logical type of intelligence. This is a very important event because from the time of Taylor’s scientific revolution, the idea of the Other as a subjective-emotional construction has been invisible to the management mainstream arena. This argument’s veracity is illustrated by Jim Collins (2005) in his book ‘From Good to Great’. In this book, heargues that more than 90 per cent of the corporations that he and his team researched, still practice Theory X: a command and control style of management. Hence, Goleman’s challenge was not only to management practices, but also to the mainstream world-views and paradigms (see Kuhn 1996) that relate to the type of moral behaviour that emerges from scientific management.