Abstract
The practitioner was leading a project to re-design business processes across a portion of a business, following successful strategy development. His stakeholder group was made up of a dysfunctional management team who did not like one another and who failed to work well together.
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© 2014 Mike Clayton
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Clayton, M. (2014). A Dozen Reasons Why You’re Wrong: Handling Resistance. In: The Influence Agenda. Palgrave Macmillan, London. https://doi.org/10.1057/9781137355850_9
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DOI: https://doi.org/10.1057/9781137355850_9
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-47029-7
Online ISBN: 978-1-137-35585-0
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