Abstract
Chapters 5 and 6 form a pair. Chapter 5 provides a practical guide to managing the interview while Chapter 6 provides a deeper reflexive treatment of important areas of sensitivity. This chapter concentrates on an introduction to the nuts and bolts of interviewing; the importance of recording the interview, listening, eliciting information through questions, using probes, and developing and maintaining rapport. While it is possible to consider interviewing from each of these perspectives (on one-at-a-time basis), it is also important to remember that all these elements have a reflexive relationship. For example, Spradley, talking about eliciting information and rapport says:
Ethnographic interviewing involves two distinct, but complementary processes developing rapport and eliciting information. Rapport encourages informants to talk about their culture. Eliciting information fosters the development of rapport. (1979: 78)
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Suggested further reading
Kvale, S. (2008). Doing Interviews. London: Sage.
Richards K. (2003). Qualitative Inquiry in TESOL. Hampshire: Palgrave Macmillan. (Chapter 2)
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© 2016 Steve Mann
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Mann, S. (2016). Managing Interview Interaction. In: The Research Interview. Palgrave Macmillan, London. https://doi.org/10.1057/9781137353368_5
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DOI: https://doi.org/10.1057/9781137353368_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-137-35335-1
Online ISBN: 978-1-137-35336-8
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