Diversity and Ambiguity in the English Third Sector: Responding to Contracts and Competition in Public Service Delivery

  • Jenny Harlock
Part of the IIAS Series: Governance and Public Management book series (GPM)


In the opening to this volume the editors pointed towards the increasing use of third sector organisations (TSOs) across Europe and elsewhere to deliver public or human services, as welfare states struggle to meet increasingly diverse and complex social needs (see also Pestoff & Brandsen, 2010). In this context, new forms of coordination to manage and organise these emerging relationships between states and TSOs have been required (Bode, 2006; Osborne, 2010). Though national nuances exist, recent evidence suggests there is growing convergence towards the use of (quasi) market systems to govern relationships between states and TSOs in public service delivery (Henriksen et al., 2012; Ascoli & Ranci, 2002).


Service Delivery Local Authority Voluntary Sector Contracting Process Social Care Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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© Jenny Harlock 2014

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  • Jenny Harlock

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