The Art and Practice of Grounded Assessments
THIS WAS THE BEGINNING OF THE coaching session with Sue. After this painful monologue from her, as the coach, I had to gather my thoughts about what I had just heard and observed and refl ect on what is appropriate to share with her. I noticed whenever she talked about the upcoming meeting, her shoulders rounded, she slumped down several inches in her chair, and her voice grew soft and monotonous. When she let out several deep sighs and threw her hands up in the air, I felt her exasperation. I understood her sense of hopelessness and resignation: that she had given up before she had even started the conversation with the boss’s boss.
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