The Answer to Overworked and Disengaged

  • Jesse Sostrin


Chapter 1 DESCRIBED THE COSTS OF chronic disengagement at work. The epidemic wreaks havoc on the quality of our working lives while simultaneously causing a steep decline in the quality and impact of work that can be measured against organizational bottom lines in the billions. Approximately “seventy-one percent of American workers are ‘not engaged’ or ‘actively disengaged’ in their work, meaning they are emotionally disconnected from their workplaces and are less likely to be productive.”1 Specific estimates about the percentage of actively disengaged workers vary, but it is likely as high as 26 percent.2 And the Gallup organization estimates that total employee disengagement costs the US economy as much as $350 billion annually!3


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  1. 1.
    Nikki Blacksmith and Jim Harter, “Majority of American Workers Not Engaged in Their Jobs,” Gallup Wellbeing, October 28, 2011, (accessed on April 18, 2013).Google Scholar
  2. 4.
    An earlier version of this set of four common barriers was first described in Jesse Sostrin, Re-Making Communication at Work (New York: Palgrave Macmillan, 2013).CrossRefGoogle Scholar
  3. 5.
    Alain de Botton, “A Kinder, Gentler Philosophy of Success,” (accessed on January 7, 2013).Google Scholar

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© Jesse Sostrin 2013

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  • Jesse Sostrin

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