Skip to main content

A Multiple Case Study Approach to Work Stress Prevention in Europe

  • Chapter
From Stress to Wellbeing Volume 2

Abstract

Work stress has become a major issue among European employees. The current practice of its prevention seems disappointing, as work stress prevention programmes are predominantly reactive and biased to the individual. The lack of organization-level intervention studies is a barrier to progress in reducing work-related stress. In addition to the “true experimental approach”, multiple case studies may provide an adequate research strategy for addressing the potential impact of stress interventions in organizations. The study aim was to obtain more knowledge with respect to evidence-based work stress prevention in Europe, by focusing on both content (cause-effect relationships) and process (“how”). Therefore it was decided: (1) to collect from each European Union member state a work stress intervention study; (2) to analyse each of these cases as to content and process factors; and (3) to systematically compare these studies in a step-by-step approach. Through a network approach, 11 cases were identified. Nine projects received an acceptable methodological standard and were included in this study. Evaluation of these cases reveals that stress prevention is no “one time event”, nor merely a technical process. It is concluded that “true prevention” (i.e., preventive measures that are based on an adequate diagnosis identifying risk factors and risk groups, which theoretically and logically fit in with the problems, and which are introduced and implemented in a proper way) may be beneficial to both the employee and the organization.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Bagnara, S., Baldasseroni, A., Parlangeli, O., Taddei, S., & Tartaglia, R. (1999). Italy: A school of nursing. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 297–311). London: Routledge.

    Google Scholar 

  • Beehr, T.A., & O’Hara, K. (1987). Methodological designs for the evaluation of occupational stress interventions. In S.V. Kasl & C. L. Cooper (Eds.), Stress and health: Issues in research methodology (pp. 79–112). Chichester, UK: Wiley.

    Google Scholar 

  • Beermann, B., Kuhn, K., & Kompier, M.A.J. (1999). Germany: Reduction of stress by health circles. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 222–241). London: Routledge.

    Google Scholar 

  • Campbell, D.T. (1994). Foreword. In R.K. Yin (Ed.), Case study research: Design and methods (2nd edn). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Cook, T.D., & Campbell, D.T. (1979). Quasi-experimentation: Design and analysis issues for field settings. Chicago: Rand McNally.

    Google Scholar 

  • Cooper, C.L., Liukkonen, P., & Cartwright, S. (1996). Stress prevention in the workplace: Assessing the costs and benefits to organisations. Dublin, Ireland: European Foundation for the Improvement of Living and Working Conditions.

    Google Scholar 

  • Cooper, C.L., & Payne, R. (Eds.). (1988). Causes, coping, and consequences of stress at work. Chichester, UK: Wiley.

    Google Scholar 

  • Cox, T. (1988). Psychological factors in stress and health. In S. Fisher & J. Reason (Eds.), Handbook of life stress, cognition and health (pp. 603–628). Chichester, UK: Wiley.

    Google Scholar 

  • Cox, T. (1993). Stress research and stress management: Putting theory to work (HSE contract Research Report no. 61/1993). London: HSE.

    Google Scholar 

  • DeFrank, R.S., & Cooper, C.L. (1987). Worksite stress management interventions: Their effectiveness and conceptualization. Journal of Managerial Psychology, 2, 4–10.

    Article  Google Scholar 

  • European Commission (2000) (preparation by L. Levi & J. Levi). Guidance on work-related stress. Spice of life or kiss of death? Luxembourg: Office for Official Publications of the European Communities.

    Google Scholar 

  • Geurts, S., & Gründemann, R. (1999). Workplace stress and stress prevention in Europe. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 9–32). London: Routledge.

    Google Scholar 

  • Goldenhar, L.M., & Schulte, P.A. (1994). Intervention research in occupational health and safety. Journal of Occupational Medicine, 36(7), 763–775.

    Google Scholar 

  • Graca, L., & Kompier, M.A.J. (1999). Portugal: Preventing occupational stress in a bank organisation. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 264–284). London: Routledge.

    Google Scholar 

  • Griffiths, A. (2000). Organizational interventions: Facing the limits of the natural science paradigm. Scandinavian Journal of Work Environment and Health, 6, 589–596.

    Google Scholar 

  • Griffiths, A., Cox, T., & Barlow, C. (1996). Employer’s responsibilities for the assessment and control of work-related stress: A European perspective. Health and Hygiene, 17, 62–70.

    Google Scholar 

  • Gründemann, R.W.M., & Van Vuuren, T. (1997). Preventing absenteeism at the workplace: European research report. Dublin, Ireland: European Foundation for the Improvement of Living and Working Conditions.

    Google Scholar 

  • Kahn, R.L., & Byosiere, P. (1992). Stress in organizations. In M.D. Dunnette & L.M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd edn., vol 3, pp. 571–650). Palo Alto, CA: Consulting Psychologists Press.

    Google Scholar 

  • Kalimo, R., & Toppinen, S. (1999). Finland: Organisational well-being. Ten years of research and development in a forest industry corporation. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 52–85). London: Routledge.

    Google Scholar 

  • Karasek, R.A., & Theorell, T. (1990). Healthy work: Stress, productivity and the reconstruction of working life. New York: Basic Books.

    Google Scholar 

  • Kasl, S.V. (1978). Epidemiological contributions to the study of work stress. In C.L. Cooper & R. Payne (Eds.), Stress at work (pp. 3–48). Chichester, UK: Wiley.

    Google Scholar 

  • Kompier, M.A.J., & Kristensen, T. (in press). Organizational work stress interventions in a theoretical, methodological and practical context. In J. Dunham (Ed.), Stress in the workplace: Past, present and future. London: Whurr Publishers.

    Google Scholar 

  • Kompier, M.A.J., & Marcelissen, F. (1990). Handbook of work stress (in Dutch). Amsterdam, Nederlands: Instituut voor Arbeidsomstandiglreden.

    Google Scholar 

  • Kompier, M.A.J., Aust, B., Van den Berg, A.-M., & Siegrist, J. (2000). Stress prevention in bus drivers: Evaluation of thirteen natural experiments. Journal of Occupational Health Psychology, 5(1), 11–31.

    Article  Google Scholar 

  • Kompier, M.A.J., & Cooper, C.L. (Eds.). (1999). Preventing stress, improving productivity: European case studies in the workplace. London: Routledge.

    Google Scholar 

  • Kompier, M.A.J., Geurts, S.A.E., Gründemann, R.W.M., Vink, P., & Smulders, P.G.W. (1998). Cases in stress prevention: The success of a participative and stepwise approach. Stress Medicine, 14, 155–168.

    Article  Google Scholar 

  • Kopelman, R. (1985). Job design and productivity: A review of the evidence. National Productivity Review, 237–255.

    Google Scholar 

  • Lourijsen, E., Houtman, L., Kompier, M.A.J., & Gründemann, R. (1999). The Netherlands: A hospital, “Healthy working for health”. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 86–120). London: Routledge.

    Google Scholar 

  • Marmot, M., Siegrist, J., Theorell, T., & Feeney, A. (1999). Health and the psychosocial environment at work. In M. Marmot & R. G. Wilkinson (Eds.), Social determinants of health (pp. 105–131). Oxford, UK: Oxford University Press.

    Google Scholar 

  • Murphy, L.R. (1986). A review of organizational stress management research. Journal Organizational Behavior Management, 8, 215–227.

    Article  Google Scholar 

  • Murphy, L.R. (1996). Stress management in work settings: A critical review of the health effects. American Journal of Health Promotion, 11(2), 112–135.

    Article  Google Scholar 

  • Netterstrom, B. (1999). Denmark: Self-rule on route 166. An intervention study among bus drivers. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 175–194). London: Routledge.

    Google Scholar 

  • Newman, J.E., & Beehr, T.A. (1979). Personal and organizational strategies for handling job stress: A review of research and opinion. Personnel Psychology, 32, 1–43.

    Article  Google Scholar 

  • Ovretweit, J. (1998). Evaluating health interventions. Buckingham/Philadelphia: Open University Press.

    Google Scholar 

  • Paoli, P. (1992). First European survey on the work environment 1991–1992. Dublin, Ireland: European Foundation for the Improvement of Living and Working Conditions.

    Google Scholar 

  • Paoli, P. (1997). Second European survey on working conditions 1996. Dublin, Ireland: European Foundation for the Improvement of Living and Working Conditions.

    Google Scholar 

  • Parker, S., & Wall, T. (1998). Job and work design: Organizing work to promote well-being and effectiveness. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Parkes, K.R. (1982). Occupational stress among student nurses: A natural experiment. Journal of Applied Psychology, 67(6), 784–796.

    Article  Google Scholar 

  • Petsetaki, E. (1999). Greece: Stress management in the health care sector. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 285–296). London: Routledge.

    Google Scholar 

  • Poelmans, S., Compernolle, T., De Neve, H., Buelens, M., & Rombouts, J. (1999). Belgium: A pharmaceutical company. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 121–148). London: Routledge.

    Google Scholar 

  • Quick, J.C., Quick, J., Nelson, D.L., & Hurrell, J.J. (1997). Preventive stress management in organizations. Washington: APA.

    Book  Google Scholar 

  • Schaufeli, W.B., & Enzmann, D. (1998). The burnout companion to study and practice. London: Taylor & Francis.

    Google Scholar 

  • Siegrist, J. (1998). Adverse health effects of effort-reward imbalance at work. In C.L. Cooper (Ed.), Theories of organizational stress (pp. 190–204). New York: Oxford University Press.

    Google Scholar 

  • Theorell, T., & Wahlstedt, K. (1999). Sweden: Mail processing. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 195–221). London: Routledge.

    Google Scholar 

  • Uehata, T. (1991). Karoshi due to occupational stress-related cardiovascular injuries among middle-aged workers in Japan. Japanese Science Labour, 67(1), 20–28.

    Google Scholar 

  • Van der Hek, H., & Plomp, H.N. (1997). Occupational stress management programmes: A practical overview of published effect studies. Journal Occupational Medicine, 47(3), 133–141.

    Article  Google Scholar 

  • Whatmore, L., Cartwright, S., & Cooper, C.L. (1999). United Kingdom: Evaluation of a stress management programme in the public sector. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 149–174). London: Routledge.

    Google Scholar 

  • World Health Organization. (1999). Health 21: The health for all policy framework for the WHO European Region. Copenhagen: WHO Regional Office for Europe.

    Google Scholar 

  • Wynne, R., & Rafferty, R (1999). Ireland: Stress prevention in an airport management company. In M.A.J. Kompier & C.L. Cooper (Eds.), Preventing stress, improving productivity: European case studies in the workplace (pp. 242–263). London; Routledge.

    Google Scholar 

  • Yin, R.K. (1994). Case study research: Design and methods (2nd ed). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Zapf, D., Dormann, C., & Frese, M. (1996). Longitudinal studies in organisational stress research: A review of the literature with reference to methodological issues. Journal of Occupational Health Psychology, 1(2), 145–169.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 2013 Michiel A.J. Kompier, Cary L. Cooper and Sabine A.E. Geurts

About this chapter

Cite this chapter

Kompier, M.A.J., Cooper, C.L., Geurts, S.A.E. (2013). A Multiple Case Study Approach to Work Stress Prevention in Europe. In: Cooper, C.L. (eds) From Stress to Wellbeing Volume 2. Palgrave Macmillan, London. https://doi.org/10.1057/9781137309341_6

Download citation

Publish with us

Policies and ethics