Skip to main content

Family-Supportive Organization Perceptions, Multiple Dimensions of Work-Family Conflict, and Employee Satisfaction: A Test of Model across Five Samples

  • Chapter
From Stress to Wellbeing Volume 2

Abstract

Work-family conflict (WFC) is recognized as a major issue affecting both individual employees and their employers. Preliminary research shows that the more employees perceive their work environment as family-supportive, the less they experience WFC (Allen, 2001). Moreover, there are theoretical and empirical reasons to expect that by reducing WFC, a family-supportive work environment would enhance employees’ satisfaction with their job, family, and life in general. In addition, despite the impressive body of research that has been devoted to WFC, there have been few studies that have assessed WFC as a multidimensional construct, other than those that distinguish between directions of conflict, namely work interference with family (WIF) versus family interference with work (FIW). Based primarily on Greenhaus and Beutell’s (1985) seminal theoretical work, Carlson, Kacmar, and Williams (2000) developed a six-dimensional measure of WFC designed to capture three forms of WFC (time-based, strain-based, and behavior-based) in each direction (WIF and FIW). Eby, Casper, Lockwood, Bordeaux, and Brinley (2005) noted that more research on this multidimensional conceptualization of WFC would be valuable in providing a finer-grained understanding of this phenomenon.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 16.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Allen, T. D. (2001). Family-supportive work environments: The role of organization perceptions. Journal of Vocational Behavior, 58, 414–435.

    Article  Google Scholar 

  • Allen, T. D., Herst, D. E. L., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work-to-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5, 278–308.

    Article  Google Scholar 

  • Aryee, S., Fields, D., & Luk, V. (1999). A cross-cultural test of a model of the work-family interface. Journal of Management, 25, 491–511.

    Article  Google Scholar 

  • Beehr, T. A., Farmer, S. J., Glazer, S., Gudanowski, D. M., & Nair, V. N. (2003). The enigma of social support and occupational stress: Source congruence and gender role effects. Journal of Occupational Health Psychology, 8, 220–231.

    Article  Google Scholar 

  • Beehr, T. A., & Glazer, S. (2005). Organizational role stress. In J. Barling, E. K. Kelloway, & M. R. Frone (Eds.), Handbook of work stress (pp. 7–33). Thousand Oaks, CA: Sage.

    Chapter  Google Scholar 

  • Beehr, T. A., Jex, S. M., Stacy, B. A., & Murray, M. A. (2000). Work stressors and coworker support as predictors of individual strain and job performance. Journal of Organizational Behavior, 21, 391–405.

    Article  Google Scholar 

  • Bliese, P. D., & Britt, T. W. (2001). Social support, group consensus and stressor-strain relationships: Social context matters. Journal of Organizational Behavior, 22, 425–436.

    Article  Google Scholar 

  • Bruck, C. S., Allen, T. D., & Spector, P. E. (2002). The relation between work-family conflict and job satisfaction: A finer-grained analysis. Journal of Vocational Behavior, 60, 336–353.

    Article  Google Scholar 

  • Byrne, B. M. (1989). A primer of LISREL: Basic applications and programming for confirmatory factor analytic models. New York: Springer.

    Book  Google Scholar 

  • Byron, K. (2005). A meta-analytic review of work-family conflict and its antecedents. Journal of Vocational Behavior, 67, 169–198.

    Article  Google Scholar 

  • Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1979). The Michigan Organizational Assessment Questionnaire. Unpublished manuscript. Ann Arbor: University of Michigan.

    Google Scholar 

  • Carlson, D. S., & Kacmar, K. M. (2000). Work-family conflict in the organization: Do life role values make a difference?. Journal of Management26, 1031–1054.

    Google Scholar 

  • Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Vocational Behavior, 56, 249–276.

    Article  Google Scholar 

  • Diener, E., Emmons, R. A., Larsen, R. J., & Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49, 71–75.

    Article  Google Scholar 

  • Eby, L. T., Casper, W. J., Lockwood, A., Bordeaux, C., & Brinley, A. (2005). Work and family research in IO/OB: Content analysis and review of the literature (1980–2002). Journal of Vocational Behavior, 66, 124–197.

    Article  Google Scholar 

  • Edwards, J. R., & Rothbard, N. P. (1999). Work and family stress and well-being: An examination of person-environment fit in the work and family domains. Organizational Behavior and Human Decision Processes, 77, 85–129.

    Article  Google Scholar 

  • Edwards, J. R., & Rothbard, N. P. (2000). Mechanisms linking work and family: Clarifying the relationship between work and family constructs. Academy of Management Review, 25, 178–199.

    Google Scholar 

  • Fields, D. L. (2002). Taking the measure of work: A guide to validated scales for organizational research and diagnosis. Thousand Oaks: Sage.

    Google Scholar 

  • Friedman, D. E. (1990). Work and family: The new strategic plan. Human Resource Planning, 13, 79–89.

    Google Scholar 

  • Friedman, D. E., & Galinsky, E. (1992). Work and family issues: A legitimate business concern. In S. Zedeck (Ed.), Work, families, and organizations (pp. 168–207). San Francisco, CA: Jossey-Bass Publishers.

    Google Scholar 

  • Frone, M. R. (2003). Work-family balance. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (pp. 143–162). Washington, DC: American Psychological Association.

    Chapter  Google Scholar 

  • Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77, 65–78.

    Article  Google Scholar 

  • Frone, M. R., Yardley, M., & Markel, K. S. (1997). Developing and testing a model of the work-family interface. Journal of Vocational Behavior, 50, 146–167.

    Article  Google Scholar 

  • Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10, 76–88.

    Google Scholar 

  • Greenhaus, J. H., Parasuraman, S., & Collins, K. M. (2001). Career involvement and family involvement as moderators of relationships between work-family conflict and withdrawal from a profession. Journal of Occupational Health Psychology, 6, 91–100.

    Article  Google Scholar 

  • Hofstede, G. (1980). Culture’s consequences. Beverly Hills: Sage.

    Google Scholar 

  • House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks: Sage.

    Google Scholar 

  • James, L. R., & McIntyre, M. D. (1996). Perceptions of organizational climate. In K. R. Murphy (Ed.), Individual di f ferences and behavior in organizations (pp. 416–450). San Francisco: Jossey-Bass.

    Google Scholar 

  • Jöreskog, K., & Sörbom, D. (1996). LISREL 8 user’s guide. Chicago: Scientific Software.

    Google Scholar 

  • Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress: Studies in role conflict and ambiguity. New York: Wiley.

    Google Scholar 

  • Katz, D., & Kahn, R. L. (1978). The social psychology of organizations (2nd ed.). New York: John Wiley.

    Google Scholar 

  • Kirchmeyer, C., & Cohen, A. (1999). Different strategies for managing the work-non-work interface: A test for unique pathways to outcomes. Work and Stress, 13, 59–73.

    Article  Google Scholar 

  • Kline, R. B. (2003). Principles and practice of structural equation modeling. New York: The Guilford Press.

    Google Scholar 

  • Lapierre, L. M., Hackett, R. D., & Taggar, S. (2006). A test of the links between family interference with work, job enrichment and leader-member exchange. Applied Psychology: An International Review, 55, 489–511.

    Article  Google Scholar 

  • Liu, C., Borg, I., & Spector, P. E. (2004). Measurement equivalence of the German Job Satisfaction Survey used in a multinational organization: Implications of Schwartz’s culture model. Journal ofApplied Psychology, 89, 1070–1082.

    Article  Google Scholar 

  • McDonald, R. P., & Marsh, H. W. (1990). Choosing a multivariate model: Noncentrality and goodness-of-fit. Psychological Bulletin, 107, 247–255.

    Article  Google Scholar 

  • Moons, P., Budts, W., & De Geest, S. (2006). Critique on the conceptualization of quality of life: A review and evaluation of different conceptual approaches. International Journal of Nursing Studies, 43, 891–901.

    Article  Google Scholar 

  • O’Driscoll, M. P., Ilgen, D. R., & Hildreth, K. (1992). Time devoted to job and off-job activities, interrole conflict, and affective experiences. Journal ofApplied Psychology, 77, 272–279.

    Article  Google Scholar 

  • Ostroff, C., Kinicki, A. J., & Tamkins, M. M. (2003). Organizational culture and climate. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski (Eds.), Handbook o fpsychology. Industrial and organizational psychology (Vol. 12, pp. 565–594). Hoboken, NJ: John Wiley & Sons, Inc.

    Google Scholar 

  • Perlow, L. A. (1995). Putting the work back into work/family. Group & Organization Management, 20, 227–239.

    Google Scholar 

  • Rice, R. W., Frone, M. R., & McFarlin, D. B. (1992). Work-nonwork conflict and the perceived quality of life. Journal of Organizational Behavior, 13, 155–168.

    Article  Google Scholar 

  • Schwartz, S. H. (1994). Beyond individualism and collectivism: New cultural dimensions of values. In U. Kim, H. C. Triandis, C. Kagitçibasi, S.-C. Choi, & G. Yoon (Eds.), Individualism and collectivism: Theory, method, and applications (pp. 85–122). Newbury Park, CA: Sage.

    Google Scholar 

  • Shinn, M., Wong, N. W., Simko, P. A., & Ortiz-Torres, B. (1989). Promoting the well-being of working parents: Coping, social support, and flexible job schedules. American Journal of Community Psychology, 17, 31–55.

    Article  Google Scholar 

  • Spector, P. E., Allen, T. A., Poelmans, S. A. Y., Lapierre, L. M., Cooper, C. L., O’Driscoll, M., et al. (2007). Cross-national differences in relationships of work demands, job satisfaction and turnover intentions with work-family conflict. Personnel Psychology, 60, 805–835.

    Article  Google Scholar 

  • Spector, P. E., Cooper, C. L., Poelrnans, S., Allen, T. D., O’Driscoll, M., Sanchez, J. I., et al. (2004). A cross-national comparative study of work/family stressors, working hours, and well-being: China and Latin America vs the Anglo world. Personnel Psychology, 57, 119–142.

    Article  Google Scholar 

  • Steiger, J. H. (1990). Structural model evaluation and modification: An interval estimation approach. Multivariate Behavioral Research, 25, 173–180.

    Article  Google Scholar 

  • Thompson, C. A., Beauvais, L. L., & Lyness, K. S. (1999). When work-family benefits are not enough: The influence of work-family culture on benefit utilization, organizational attachment, and work-family conflict. Journal of Vocational Behavior, 54, 392–415.

    Article  Google Scholar 

  • Tucker, L. R., & Lewis, C. (1973). The reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38, 1–10.

    Article  Google Scholar 

  • Vandenberg, R. J., & Lance, C. E. (2000). A review and synthesis of the measurement invariance literature: Suggestions, practices, and recommendations for organizational research. Organizational Research Methods, 3, 4–70.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 2013 Laurent M. Lapierre, Paul E. Spector, Tammy D. Allen, Steven Poelmans, Cary L. Cooper, Michael P. O’Driscoll, Juan I. Sanchez, Paula Brough and Ulla Kinnunen

About this chapter

Cite this chapter

Lapierre, L.M. et al. (2013). Family-Supportive Organization Perceptions, Multiple Dimensions of Work-Family Conflict, and Employee Satisfaction: A Test of Model across Five Samples. In: Cooper, C.L. (eds) From Stress to Wellbeing Volume 2. Palgrave Macmillan, London. https://doi.org/10.1057/9781137309341_15

Download citation

Publish with us

Policies and ethics