Skip to main content

Developments in Conceptions of Patient-Centred Care: Implementation Challenges in the Context of High-Risk Therapy

  • Chapter
  • 2395 Accesses

Part of the book series: Organizational Behaviour in Health Care ((OBHC))

Abstract

The term ‘patient-centred care’ (P-CC) is relatively recent, but concepts at its core have been part of health care for over a century. Early hints of P-CC were evident in the words of Dr William Mayo, founder of the renowned Mayo Clinic in Rochester, Minnesota, in 1910: ‘the best interest of the patient is the only interest to be considered’ (Berry, 2004). Nevertheless, this well-intended goal still placed the doctor as the central voice in the doctor-patient relationship, in a somewhat paternalistic ‘doctor-knows-best’ approach. That is, doctors were the experts, and — while Mayo insisted that the patient’s interest should prevail — it was the doctor’s judgement about what would be in the best interest of the patient.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Barry, M.J., Fowler, F.J., Mulley, A.G., and Henderson, J.V. (1995) ‘Patient Reactions to a Program Designed to Facilitate Patient Participation in Treatment Decisions for Benign Prostatic Hyperplasia’, Medical Care, 33, 771–782.

    Article  Google Scholar 

  • Berry, L.L. (2004) ‘The Collaborative Organization: Leadership Lessons from Mayo Clinic’, Organizational Dynamics, 33, 228–242.

    Article  Google Scholar 

  • Berwick, D. (2009) ‘What “Patient-Centered” Should Mean: Confessions of an Extremist’, Health Affairs, 28, 555–565.

    Article  Google Scholar 

  • Brown, T. (2012) ‘Hospitals Aren’t Hotels’, The New York Times, March 15, 2012, A35.

    Google Scholar 

  • Canterbury v. Spence (1972) 464 F.2d 772 (Washington DC: Circuit Court).

    Google Scholar 

  • Delbanco, T., Berwick, D., Boufford, J., Edgman-Levitan, S., Ollenschlager, G., Plamping, D., and Rockefeller, R. (2001) ‘Healthcare in a Land Called PeoplePower: Nothing About Me Without Me’, Health Expectations 4, 144–150.

    Article  Google Scholar 

  • DiMatteo, M.R., Giordani, P., Lepper, H., and Croghan, T. (2002) ‘Patient Adherence and Medical Treatment Outcomes: A Meta-Analysis’, Medical Care, 40, 794–811.

    Article  Google Scholar 

  • Engel, G.L. (1977) ‘The Need for a New Medical Model: A Challenge for Biomedicine’, Science, 196, 129–136.

    Article  Google Scholar 

  • Freidson, E. (1970) Profession of Medicine: A Study of the Sociology of Applied Knowledge (Chicago: University of Chicago Press).

    Google Scholar 

  • Gerteis, M.S., Edgman-Levitan, S., Daley, J., and Delbanco, T. (1993) Through the Patient’s Eyes: Understanding and Promoting Patient-Centered Care (San Francisco: Jossey-Bass).

    Google Scholar 

  • Haug, M. (1973) ‘Deprofessionalization: An Alternative Hypothesis for the Future’, The Sociological Review Monograph, 20, 195–211.

    Article  Google Scholar 

  • Hibbard, J. (2007) ‘Consumer Competencies and the Use of Comparative Quality Information: It Isn’t Just About Literacy’, Medical Care Research and Review, 64, 379–394.

    Article  Google Scholar 

  • Institute of Medicine (2001) Crossing the Quality Chasm: A New Health System for the 21st Century (Washington DC: National Academies Press).

    Google Scholar 

  • Jordens, C.F.C., Montgomery, K., and Forsyth, R. (2013) ‘Trouble in the Gap: A Bioethical and Sociological Analysis of Informed Consent for High-Risk Medical Procedures’, Journal of Bioethical Inquiry, 10, 67–77.

    Article  Google Scholar 

  • Korsch, B. M. (1989) ‘Current Issues in Communication Research’, Health Communication, 1, 5–9.

    Article  Google Scholar 

  • Little, J.M. (1995) Humane Medicine (Cambridge: Cambridge University Press).

    Google Scholar 

  • Lynn, J., Straube, B., Bell, K., Jencks, S., and Kambic, R. (2007) ‘Using Population Segmentation to Provide Better Health Care for All: The “Bridges to Health” Model’, The Milbank Quarterly, 85, 185–208.

    Article  Google Scholar 

  • Mezzich, J.E., Snaedal, J., van Weel, C., Botbol, M., and Salloum, I. (2011) ‘Introduction to Person-Centered Medicine: From Concepts to Practice’, Journal of Evaluation in Clinical Practice, 17, 330–332.

    Article  Google Scholar 

  • Miles, A., and Mezzich, J.E. (2011) ‘The Care of the Patient and the Soul of the Clinic: Person-Centered Medicine as an Emergent Model of Modern Clinical Practice’, The International Journal of Person Centered Medicine, 1, 207–222.

    Google Scholar 

  • Montgomery, K. and Little, M. (2011) ‘Enriching Patient-Centered Care in Serious Illness: A Focus on Patients’ Experiences of Agency’, The Milbank Quarterly, 89, 381–398.

    Article  Google Scholar 

  • Roter, D.L. and Hall, J.A. (2006) Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits (Westport CT: Prager).

    Google Scholar 

  • Waitzkin H. and Stoeckle, J.D. (1972) ‘The Communication of Information About Illness: Clinical, Sociological, and Methodological Considerations’, Advances in Psychosomatic Medicine, 8, 180–215.

    Article  Google Scholar 

  • Ware, J.E., Snyder, M.K., Wright, W.R., and Davies, A.R. (1983) ‘Defining and Measuring Patient Satisfaction with Medical Care’, Evaluation and Program Planning, 6, 247–263.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 2013 Kathleen Montgomery

About this chapter

Cite this chapter

Montgomery, K. (2013). Developments in Conceptions of Patient-Centred Care: Implementation Challenges in the Context of High-Risk Therapy. In: Keating, M.A., McDermott, A.M., Montgomery, K. (eds) Patient-Centred Health Care. Organizational Behaviour in Health Care. Palgrave Macmillan, London. https://doi.org/10.1057/9781137308931_2

Download citation

Publish with us

Policies and ethics