Skip to main content

Fading Glory? Decision-Making around the Project — How and Why ‘Glory’ Projects Fail

  • Chapter
Project Governance

Abstract

In this chapter we wish to focus on the practice of governing relationships, collaboration and decision-making around the project, where ‘project’ is understood as a label for a complex process through which participants jointly accomplish a sophisticated cooperative task, declared or approved as worthwhile, or strategically important. We are primarily concerned with large-scale multi-party projects which are linked to significant investment decisions, as these are inevitably in the public eye and exposed to general scrutiny (Trapenberg-Frick, 2008). These projects are surrounded by an aura of glory through the rhetoric used to describe them — a narrated promise of extreme prosperity.1 They are often born out of vanity or human ambition (Rehn, 2006), and associated with engineering, scientific or managerial achievements. Promised, declared and expected benefits of these projects relate to a large number of people and their livelihoods, so it is hard to question them (Trapenberg-Frick, 2008), but their work processes and development (neither always visible nor reported) often adversely impact on an equally large number of people and their livelihoods. They are costly — and often under-estimated (Flyvbjerg, Bruzelius and Rothengatter, 2003), and controversial socially, environmentally or politically. Moreover, the aura of glory is likely to create and perpetuate a specific decision-making rationality with ‘a political dimension that can capture the imagination of political leaders and the public’ (Trapenberg-Frick, 2008, pp. 242–3).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Bowers, S., 2011. NHS Software Provider CSC may get Cash Lifeline. The Guardian, 26 September.

    Google Scholar 

  • Braun, B. and Castree, N., 1998. Remaking Reality: Nature at the Millennium. London and New York: Routledge.

    Google Scholar 

  • Bresnen, M. and Marshall, N., 2000 Motivation, Commitment and the Use of Incentives in Partnerships and Alliances. Construction Management and Economics, 18, pp. 587–98.

    Article  Google Scholar 

  • British Computer Society, 2006. The Way Forward for NHS Health Informatics: Whereshould NHS Connecting for Health (NHS CFH) go from here? The British Computer Society Health Informatics Forum Strategic Panel, December.

    Google Scholar 

  • Cabinet Office, 2011. Major Projects Authority Programme Assessment Review of the National Programme for IT. London, accessed at https://update.cabinetoffice.gov.uk/sites/default/files/resources/mpa-review-nhs-it.pdf on January 12th, 2012.

    Google Scholar 

  • Cadle, J. and Yeates, D., 2001. Project Management for Information Systems. 3rd edn. Harlow, UK: Pearson Education.

    Google Scholar 

  • Cavendish, C., 2012. We’re Wasting Billions. Lets Break the Habit. The Times, London, 12 January.

    Google Scholar 

  • Chia, R., 2002. Essai: Time, Duration, and Simultaneity: Rethinking Process and Change in Organizational Analysis. Organization Studies, 23 (6), pp. 863–8.

    Article  Google Scholar 

  • Cicmil, S. and Marshall, D., 2005. Insights into Collaboration at Project Level: Complexity, Social Interaction and Procurement Mechanisms. Building Research and Information, 33 (6), pp. 523–35.

    Article  Google Scholar 

  • Cicmil, S., Williams, T., Thomas, J. and Hodgson, D., 2006. Rethinking Project Management: Researching the Actuality of Projects. International Journal of Project Management: Special issue on Rethinking Project Management, 24 November, pp. 675–686.

    Google Scholar 

  • Cicmil, S., Cooke-Davies, T., Crawford, L. and Richardson, K., 2009. Exploring the Complexity of Projects: Implications of Complexity Theory for Project Management Practice. Research Monograph, PMI: USA.

    Google Scholar 

  • Clegg, S., Pitsis, T., Rura-Polley, T. and Marossheky, M., 2002. Governmentality Matters: Designing an Alliance Culture if Inter-Organisational Collaboration for Managing Projects. Organisation Studies, 3 (3), pp. 317–37.

    Article  Google Scholar 

  • Clegg, S., Pitsis, T., Marossheky, M. and Rura-Polley, T., 2006. Making the Future Perfect: Constructing the Olympic Dream. In D. Hodgson and S. Cicmil, eds, Making Projects Critical. Basingstoke and New York: Palgrave Macmillan, pp. 265–93.

    Google Scholar 

  • Drummond, H., 1994. Too Little Too Late: A Case Study of Escalation in Decision Making. Organization Studies, 15 (4), pp. 591–607.

    Article  Google Scholar 

  • Drummond, H., 1999. Are we any closer to the end? Escalation and the case of Taurus. International Journal of Project Management, 17 (1), pp. 11–16.

    Article  Google Scholar 

  • Ehealthinsider, 2011. Available at http://www.ehi.co.uk/. (Accessed 10 January 2011.)

  • Flyvbjerg, B., 1998. Rationality and Power: Democracy in Practice. Chicago, IL: University of Chicago Press.

    Google Scholar 

  • Flyvbjerg, B., 2001. Making Social Science Matter: Why Social Inquiry Fails and how it can Succeed again (reprinted 2003); Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Flyvbjerg, B., 2008. Public Planning of Mega-Projects: Overestimation of Demand and Underestimation of Costs. In H. Priemus, B. Flyvbjerg and B. van Wee, eds, Decision-Making on Mega-Projects: Cost-Benefit Analysis, Planning and Innovation. Cheltenham: Edward Elgar Publishing Ltd, pp. 120–44.

    Google Scholar 

  • Flyvbjerg, B., Bruzelius, N. and Rothengatter, W., 2003. Megaprojects and Risk: An Anatomy of Ambition. Cambridge, UK: Cambridge University Press.

    Book  Google Scholar 

  • Flyvbjerg, B., Holm, M. S. and Buhl, S., 2005. How (In)accurate are Demand Forecasts in Public Works Projects — The Case of Transportation. Journal of American Planning Association, Spring, 71 (2), pp. 131–46.

    Article  Google Scholar 

  • Ford, R., 2011. Fire Service IT Project ‘was deeply flawed’. The Times, 20 September, p. 11.

    Google Scholar 

  • Grabher, G., 2002. Cool Projects, Boring Institutions: Temporary Collaboration in Social Context. Regional Studies, 36 (3), pp. 205–14.

    Article  Google Scholar 

  • Gray, B., 1989. Collaborating: Finding Common Ground for Multiparty Problems. San Francisco: Jossey Bass.

    Google Scholar 

  • Hansard, 2011. Extracts from speech by Richard Bacon, MP; 14 June 2011.

    Google Scholar 

  • Hart, O., 1995. Corporate Governance: Some Theory and Implications. The Economic Journal [105: 430] pp. 678–89.

    Article  Google Scholar 

  • Hodgson, D. and Cicmil, S. eds, 2006. Making Projects Critical. Basingstoke and New York: Palgrave Macmillan.

    Google Scholar 

  • Holt, R. and Rowe, D., 2000. Total Quality, Public Management and Critical Leadership in Civil Construction Projects. International Journal of Quality and Reliability Management, 17 (4/5), pp. 541–3.

    Article  Google Scholar 

  • Hutchings, K., 2010. Global Ethics — An Introduction. Cambridge, UK: Polity Press.

    Google Scholar 

  • Ive, G. and Rintala, K., 2006. The Economics of Relationships. In S. Pryke and H. Smyth, eds, The Management of Complex Projects — A Relational Approach. Oxford, UK: Blackwell Publishing. Ch. 12, pp. 282–302.

    Google Scholar 

  • Kennedy, D., Pitel, L. and Homann, I., 2011. Dead Wrong, the Software that NHS says it just can’t discuss. The Times, 9 December.

    Google Scholar 

  • King’s Fund, 2007. Our Future Health Secured? A Review of NHS Funding and Performance. The King’s Fund, London, 11th September, accessed at http://www.kingsfund.org.uk/publications/our_future.html on 18th January, 2012.

    Google Scholar 

  • Klakegg, O. J., Williams, T. and Magnussen, O. M., 2009. Governance Frameworks for Public Project Development and Estimation. Newton Square, USA: Project Management Institute.

    Google Scholar 

  • Knights, D., Noble, F., Vurdubakis, T. and Willmott, H., 2001. Chasing Shadows: Control, Virtuality, and the Production of Trust. Organization Studies, 22 (2), pp. 311–36.

    Article  Google Scholar 

  • Laurance, P., 2010. Doctors’ Illegible Notes will be with us for Years. The Independent, 19 January.

    Google Scholar 

  • Lewis, L., 2011a. Cracks Widen in Beijing’s Grand Vision for the Future. The Times, 9 July, World section, p. 43.

    Google Scholar 

  • Lewis, L., 2011b. High-Speed Work Spoils Beijing’s Fast Track to Future. The Times, 30 August, Business section, p. 37.

    Google Scholar 

  • Loosemore, M., 2006. Managing Project Risks. In S. Pryke and H. Smyth, eds, The Management of Complex Projects — A Relational Approach. Oxford: Blackwell Publishing. Ch. 8, pp. 187–204.

    Google Scholar 

  • March, J. G., 1989. Decisions and Organisations, Oxford: Basil Blackwell.

    Google Scholar 

  • McManus, J. and Wood-Harper, T., 2008. A Study in Project Failure. The Chartered Institute for IT, June.

    Google Scholar 

  • Miller, R. and Lessard, D., 2008. Evolving Strategy: Risk Management and Shaping of Mega-Projects. In H. Premus, B. Flyvbjerg and B. Van Wee, eds, Decision-Making on Mega Projects: Cost-Benefit Analysis, Planning and Innovation. Cheltenham: Edward Elgar, pp. 145–72.

    Google Scholar 

  • Monks, R. A. G. and Minow, N., 1995. Corporate Governance, Blackwell Business, Cambridge, Mass.

    Google Scholar 

  • National Audit Office, 2006. The National Programme for IT in the NHS, 16 June.

    Google Scholar 

  • Nye, D., 1994. American Technological Sublime. Cambridge, MA: The MIT Press.

    Google Scholar 

  • O’Driscoll, S. and O’Connell, D., 2011. Supplier Knew NHS Tech Project Doomed. The Sunday Times, 23 October.

    Google Scholar 

  • PAC, 2007. The National Programme for IT in the NHS. House of Commons Public Accounts Committee report.

    Google Scholar 

  • PAC, 2009. The National Programme for IT in the NHS: Progress since 2006. House of Commons Public Accounts Committee report.

    Google Scholar 

  • PAC, 2011. The National Programme for IT in the NHS: An Update on the Delivery ofDetailed Care Records Systems. House of Commons Public Accounts Committee report.

    Google Scholar 

  • Pietz, W., 2002. Material Considerations: On the Historical Forensics of Contract. Theory, Culture & Society, 19 (5/6), pp. 1–21.

    Google Scholar 

  • Pitel, L., Smyth, C. and Kennedy, D., 2011. American ‘Cowboys’ Blamed for NHS Fiasco. The Times, 9 December.

    Google Scholar 

  • Priemus, H., Flyvbjerg, B. and van Wee, B., 2008. Decision-Making on Mega-Projects: Cost-Benefit Analysis, Planning and Innovation. Cheltenham: Edward Elgar Publishing.

    Book  Google Scholar 

  • Pryke, S. and Smyth, H., 2006. The Management of Complex Projects — A Relational Approach. Oxford: Blackwell Publishing.

    Google Scholar 

  • Raelin, J. A., 2001. Public Reflection as the Basis of Learning. Management Learning, 32 (1), pp. 11–30.

    Article  Google Scholar 

  • Rehn, A., 2006. The Luxury of Projects: Excess and Irrational Exuberance in a Projectified Society, MPC 3 Key-Note Address; EIASM 3rd Making Projects Critical Workshop, 11–12 December 2006. Manchester: Manchester Business School.

    Google Scholar 

  • Ritter, T., 2008. Secret Report on NPfIT Lorenzo: Hundreds of Issues. Computer Weekly, 19 June.

    Google Scholar 

  • Ross, J. and Staw, B. M., 1986. Expo 86: An Escalation Prototype. Administrative Science Quarterly, 31, pp. 379–91.

    Article  Google Scholar 

  • Samset, K., 2008. How to Overcome Major Weaknesses in Mega-Projects: The Norwegian Approach. In H. Premus, B. Flyvbjerg and B. Van Wee, eds, Decision-Making on Mega Projects: Cost-Benefit Analysis, Planning and Innovation. Cheltenham: Edward Elgar, pp. 173–88.

    Google Scholar 

  • Sheridan, M., 2011. Scandal Tips China Rail Boom off Racks. The Sunday Times, 28 August, News section, p. 31.

    Google Scholar 

  • Smyth, H., 2006. Measuring, Developing and Managing Trust in Relationships. In S. Pryke and H. Smyth, eds, The Management of Complex Projects — A Relational Approach. Oxford, UK: Blackwell Publishing. Ch 4, pp. 97–120.

    Google Scholar 

  • Smyth, C. and Kennedy, D., 2011. Zombie Contracts’ Likely to Mean Suppliers at Fault will Benefit most. The Times, 9 December.

    Google Scholar 

  • Stacey, R., 2001. Complex Responsive Processes in Organizations: Learning and Knowledge Creation. London: Routledge.

    Google Scholar 

  • Stacey, R., 2003. Strategic Management and Organizational Design — The Challenge of Complexity. 4th edn. Harlow: FT Prentice Hall.

    Google Scholar 

  • Staw, B. M. and Ross, J., 1978. Commitment to a Policy Decision: A Multi-Theoretical Perspective. Administrative Science Quarterly, 23, pp. 40–64.

    Article  Google Scholar 

  • Suchman, L., 2000. Organising Alignment: A Case of Bridge-Building. Organization, 7 (2), pp. 311–27.

    Article  Google Scholar 

  • Sydow, J. and Staber, U., 2002. The Institutional Embeddedness of Project Networks: The Case of Content Production in German Television. Regional Studies, 36 (3), pp. 215–27.

    Article  Google Scholar 

  • Taggert, W. M. and Silbey, V., 1986. Informational Systems: People and Computers in Organisations. Boston: Allyn & Bacon.

    Google Scholar 

  • Thomsett, R., 1980. People and Project Management. New York: Yourdon.

    Google Scholar 

  • Trapenberg-Frick, K., 2008. The Cost of the Technological Sublime: Daring Ingenuity and the New San Francisco-Oakland Bay Bridge. In H. Priemus, B. Flyvbjerg and B. van Wee, eds, Decision-Making on Mega-Projects: Cost-Benefit Analysis, Planning and Innovation. Cheltenham: Edward Elgar Publishing Ltd, pp. 239–62.

    Google Scholar 

  • Turner, J. R. and Cochrane, R. A., 1993. The Goals and Methods Matrix: Coping with Projects for which the Goals and/or Methods of Achieving them are Ill-Defined. International Journal of Project Management, 11 (2), pp. 93–101.

    Article  Google Scholar 

  • Van Marrewijk, A., Clegg, S. R. and Pitsis, T. S., 2008. Managing Public-Private Megaprojects: Paradoxes, Complexity and Project Design. International Journal of Project Management, 26, pp. 591–600.

    Article  Google Scholar 

  • Wachs, M., 1989. When Planners Lie with Numbers. Journal of the American Planning Association, 55 (4), pp. 476–9.

    Google Scholar 

  • Weick, K., 2002. Essai. Organization Studies, 23 (6), pp. 863–8.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 2012 Svetlana Cicmil and Derek Braddon

About this chapter

Cite this chapter

Cicmil, S., Braddon, D. (2012). Fading Glory? Decision-Making around the Project — How and Why ‘Glory’ Projects Fail. In: Williams, T.M., Samset, K. (eds) Project Governance. Palgrave Macmillan, London. https://doi.org/10.1057/9781137274618_7

Download citation

Publish with us

Policies and ethics