Skip to main content

Learning to Lead: Cultivating Emotional Intelligence

  • Chapter

Abstract

Earlier in the book we identified five paths to leadership success (Figure 3.1). Chapter 5 discussed four of these paths, namely: working hard and smart; training and career development; personal development; and cultural sensitivity. The fifth path responsible for the making of outstanding leaders is cultivating emotional intelligence (EI)—the theme of this chapter.

Leadership and learning are indispensable.

—John F. Kennedy

Almost as old as the nature—nurture debate is that over whether leaders are born or made. Everything I learn about leadership makes me more than certain that people can be taught the competencies of leadership. At the same time, it is obvious that some individuals have attributes, such as empathy or a superior ability to communicate, that make it more likely they will become leaders.

—Warren Bennis

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Ali, A. J. (2005), Islamic Perspectives on Management and Organization, Cheltenham: Edward Elgar Publishing.

    Google Scholar 

  • Andersen, P. A., Hecht, M. L., Hoobler, G. D., and Smallwood, M. (2004), “Nonverbal Communication Across Culture,” in W. B. Guykunst (ed.), Cross-Cultural and Intercultural Communication, Thousand Oaks: Sage Publications.

    Google Scholar 

  • Bennis, W., Goleman, D., and O’Toole, J. (2008), Transparency: How Leaders Create a Culture of Candor, San Francisco: Jossey-Bass.

    Google Scholar 

  • Bennis, W. with Biederman, P. W. (2009), The Essential Bennis, San Francisco: Jossey-Bass.

    Google Scholar 

  • Boyatzis, R. (1982), The Competent Manager: A Model for Effective Performance, New York: John Wiley & Sons.

    Google Scholar 

  • Boyatzis, R. E. and Ratti, F. (2009), “Emotional, Social and Cognitive Intelligence Competencies Distinguishing Effective Italian Managers and Executives in a Private Company and Cooperatives,” Journal of Management Development, Vol. 28, No. 9, pp. 821–38.

    Article  Google Scholar 

  • Buckingham, M. (2005), “What Great Managers Do,” Harvard Business Review, Vol. 83, No. 3, pp. 103–11.

    Google Scholar 

  • Buckingham, M. (2007), Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance, New York: Free Press.

    Google Scholar 

  • Caruso, D. R. and Salovey, P. (2004), The Emotionally Intelligent Manager: How to Develop and Use the Four Key Emotional Skills of Leadership, San Francisco: Jossey-Bass.

    Google Scholar 

  • Caruso, D. R. (2008), “Emotions and the Ability Model of Emotional Intelligence,” in Emmerling, R. J., Shanwal, V. K., and Mandal, M. K. (eds.), Emotional Intelligence: Theoretical and Cultural Perspectives, NY: Nova Science Publishers.

    Google Scholar 

  • Drucker, P. F. (1999), “Managing Oneself,” Harvard Business Review, Vol. 77, No. 2, pp. 65–74.

    Google Scholar 

  • Gardner, H. (1983), Frames of Mind: The Theory of Multiple Intelligences, New York: Basic Books.

    Google Scholar 

  • George B., Sims, P., McLean, A. N., and Mayer, D. (2007), “Discovering Your Authentic Leadership,” Harvard Business Review, New York: Vol. 85, No. 2, pp. 129–38.

    Google Scholar 

  • Ghorbani, N., Bing, M. N., Watson, P. J., Davison, H. K., and Mark, D. A. (2002), “Self-Reported Emotional Intelligence: Construct Similarity and Functional Dissimilarity of Higher-Order Processing in Iran and the United States,” International Journal of Psychology, Vol. 37, No. 5, pp. 297–308.

    Article  Google Scholar 

  • Goleman, D. (1995), Emotional Intelligence: Why It Can Matter More Than IQ, New York: Bantam Books.

    Google Scholar 

  • Goleman, D., Boyatzis, R., and McKee, A. (2002), Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business School Press.

    Google Scholar 

  • Kouzes, J. M. and Posner, B. Z. (1995), The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations, 2nd edn, San Francisco: Jossey-Bass.

    Google Scholar 

  • Mayer, J. D. and Salovey, P. (1997), “What is Emotional Intelligence?,” in P. Salovey, and D. Sluyter (eds.), Emotional Development and Emotional Intelligence: Implications for Educators, New York: Basic Book.

    Google Scholar 

  • McClelland, D. C. (1973), “Testing for Competence Rather than for Intelligence,” American Psychologist, Vol. 28, No. 1, January, pp. 1–14.

    Article  Google Scholar 

  • Muna, F. A. (1980), The Arab Executive, London: Macmillan Press.

    Book  Google Scholar 

  • Muna, F. A. (2003), Seven Metaphors on Management: Tools for Managers in the Arab World, Aldershot: Gower Publishing Company.

    Google Scholar 

  • O’Toole, J. and Bennis, W. (2009), “What’s Needed Next: A Culture of Candor,” Harvard Business Review, Vol. 87, No. 6, pp. 54–61.

    Google Scholar 

  • Sharma, R. (2006), The Greatness Guide: Powerful Secrets for Getting to World Class, New York: HarperCollins Publishers.

    Google Scholar 

  • Scherer, K. R. and Walbott, H. G. (1994), “Evidence for Universality and Cultural Variation of Differential Emotion Response Patterning,” Journal of Personality and Social Psychology, 66, 310–28.

    Article  Google Scholar 

  • Spencer, L. M. and Spencer, S. M. (1993), Competence at Work: Models for Superior Performance, New York: John Wiley & Sons.

    Google Scholar 

Download references

Authors

Copyright information

© 2010 Farid A. Muna and Ziad A. Zennie

About this chapter

Cite this chapter

Muna, F.A., Zennie, Z.A. (2010). Learning to Lead: Cultivating Emotional Intelligence. In: Developing Multicultural Leaders. Palgrave Macmillan, London. https://doi.org/10.1057/9781137104649_7

Download citation

Publish with us

Policies and ethics