Collecting Public Input

Abstract

A fundamental and significant part of making public input into leadership work is how such input is collected and processed. The process of gathering input can significantly influence its quality and usability. Using synthesis of a wide range of sources and appreciative reconstruction of things that have worked well, or what is suggested from academic research and practitioners’ experience, this chapter sets out a range of principles for how to collect public input. Discussion explores: whom to ask to participate in public input systems; what to ask the public about; and how to ask them.