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Contractual chains

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Net Benefit
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Abstract

Although taking less than a minute, the process for hiring a van and engaging someone to drive it just described would be unnecessarily arduous. It would be far quicker to access a GEMs template for ‘van and driver hire’ which could calculate the combined costs and arrival times of multiple options for van and driver, then allow the chosen package to be bought with one PIN entry, both payments going into escrow separately so any link in the chain can become the subject of a complaint. GEMs could memorize its users regularly used settings. If a company makes regular deliveries from their factory to a customer depot utilizing drivers of the same grade, it should take less than half a dozen clicks to have fully a qualified worker and vehicle ready for a long journey at the factory gate in 20 minutes. Both would have come from a widening, competitive, informed marketplace and be contracted for exactly the company’s requirements at that moment.

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© 1999 Wingham Rowan

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Rowan, W. (1999). Contractual chains. In: Net Benefit. Palgrave Macmillan, London. https://doi.org/10.1057/9780333982808_6

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