Skip to main content

The Evolution of BPR

  • Chapter
  • 61 Accesses

Abstract

BPR has been one of the most discussed concepts in the business and academic literatures throughout the 1990s. Originally presented as a tightly defined concept by authors such has Hammer and Davenport, BPR has been subject to a variety of interpretations and modifications. This chapter examines how the concept of BPR has evolved from one concerned with ‘clean slate’ radical performance gains into one which recognises the importance of context and multidimensional BPR strategies. Finally, the chapter examines how changes in technology and the business environment are keeping the concept, which has been regarded as a fad, alive.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • ADOLPH, W.S. (1996) ‘Cash cow in the tar pit: reengineering a legacy system’, IEEE Software, May, 41–7.

    Google Scholar 

  • AMR RESEARCH (1999) ‘AMR research predicts ERP market will reach $66.6 billion by 2003’, Press Release, 18 May <http://www.amrresearch.com>

    Google Scholar 

  • APPLETON, E.L. (1997) ‘How to survive ERP’, Datamation, Mar., 50–3.

    Google Scholar 

  • AVISON, D.E. AND FITZGERALD, G. (1995) Information Systems Development: Methodologies, Techniques and Tools, 2nd edn, London: McGraw-Hill.

    Google Scholar 

  • BARRETT, J.L. (1994) ‘Process visualisation: getting the vision right is key’, Information Systems Management, Spring, 14–23.

    Google Scholar 

  • BARTHOLEMEW, D. (1994) ‘Technology a hurdle?: survey says top execs see IT inhibiting corporate reengineering’, Business Week (Bonus Issue: The Information Revolution), 18 May.

    Google Scholar 

  • BARTLETT, C.A. AND GHOSHAL, S. (1995) ‘Rebuilding behavioral context: turn process reengineering into people rejuvenation’, Sloan Management Review, Autumn 11–23.

    Google Scholar 

  • BASHEIN, B.J., MARKUS, M.L. AND RILEY, P. (1994) ‘Preconditions for BPR success and how to prevent failures’, Information Systems Management, Spring, 7–13.

    Google Scholar 

  • BENNETT, K. (1994) ‘Legacy systems: coping with success’, IEEE Software, 12, (1), 19–23.

    Article  Google Scholar 

  • CARON, J.R., JARVENPAA, S.L. AND STODDARD, D.B. (1994) ‘Business reengineering at CIGNA Corporation: experiences and lessons learned from the first five years’, Management Information Systems Quarterly, September, 233–50.

    Google Scholar 

  • COULSON-THOMAS, C. (ed.) (1994) Business Process Re-engineering: Myth and Reality, London: Kogan Page.

    Google Scholar 

  • CULE, P.E. (1995) in Grover, V. and Kettinger, W.J. (eds), BPR: Reengineering Concepts, Methods and Technologies, Idea Publishing Group, London.

    Google Scholar 

  • DAVENPORT, T.H. (1993) Process Innovation: Reengineering Work Through Information Technology, Boston: Harvard, Business School Press.

    Google Scholar 

  • DAVENPORT, T.H. (1995) in Grover, V. and Kettinger, W.J. (eds), BPR: Reengineering Concepts, Methods and Technologies London: Idea Publishing Group.

    Google Scholar 

  • DAVENPORT, T.H. AND SHORT, J.E. (1990) ‘The new industrial engineering: information technology and business process redesign’, Sloan Management Review, Summer, 11–27.

    Google Scholar 

  • DAVENPORT, T.H. AND STODDARD, D.B. (1994) ‘Reengineering: business change of mythic proportions?’, Management Information Systems Quarterly, June, 121–7.

    Google Scholar 

  • DIXON, J.B., ARNOLD, P., HEINEKE, J., KIM, J.S. AND MULLIGAN, P. (1994) ‘Business process reengineering: improving in new strategic directions’, Calafornia Management Review, Summer, 93–108.

    Google Scholar 

  • EARL, M.J. (1989) Management Strategies for Information Technology, London: Prentice-Hall.

    Google Scholar 

  • EARL, M.J. (1994) ‘How new is business process redesign?’, European Management Journal, 12, 20–30.

    Article  Google Scholar 

  • EDMONDSON, G., BAKER, S. AND CORTESE, A. (1997) ‘Silicon Valley on the Rhine’, Business Week, 3 November, 40–7.

    Google Scholar 

  • EDWARDS, C. AND PEPPARD, J.W. (1994) ‘Business Process Redesign: hype, hope or hypocrisy’, Journal of Information Technology, 9(4), 251–66.

    Article  Google Scholar 

  • FEITZINGER, E. AND LEE, H.L. (1997) ‘Mass customization at Hewlett-Packard: The power of Postponement’, Harvard Business Review, January-February, 116–21.

    Google Scholar 

  • GALLIERS, R.D. (1998) in Galliers, R.D. and Baets, W.R. (eds), Information Technology and Organizational Transformation: Innovation For The 21st Century Organization, Chichester: John Wiley.

    Google Scholar 

  • GIBSON, N., HOLLAND, C. AND LIGHT, B. (1999) A fast track SAP R/3 implementation at Guilbert Niceday, Electronic Markets, June.

    Google Scholar 

  • GRINT, K. (1994) ‘Reengineering history: social resonances and Business Process Reengineering’, Organization, 1(1), 179–201.

    Article  Google Scholar 

  • GROVER, V. AND KETTINGER, W.J. (eds) (1995) BPR: Reengineering Concepts, Methods and Technologies, London: Idea Publishing Group.

    Google Scholar 

  • GROVER, V., SEUNG RYUL, J. AND TENG, J.T.C. (1998) ‘Survey of reengineering challenges’, Information Systems Management, Spring, 53–9.

    Google Scholar 

  • HALL, G., ROSENTHAL, J. AND WADE, J. (1993) ‘How to make reengineering really work’, Harvard Business Review, November-December, 119–31.

    Google Scholar 

  • HAMMER, M. (1990) ‘Reengineering work: don’t automate, obliterate’, Harvard Business Review, July-August, 104–12.

    Google Scholar 

  • HAMMER, M. AND CHAMPY, J. (1993) Reengineering The Corporation, New York: Harper Business.

    Google Scholar 

  • HOLLAND, C. AND LIGHT, B. (1999) ‘A critical success factors model for ERP implementation’, IEEE Software, 16(3), 31–6.

    Article  Google Scholar 

  • JOHNSON, G. (1992) ‘Managing strategic change: strategy, culture and action’, Long Range Planning, 25(1), 28–36.

    Article  Google Scholar 

  • JOHNSON, G. AND SCHOLES, K. (1993) Exploring Corporate Strategy, 3rd edn, London: Prentice-Hall.

    Google Scholar 

  • KETTINGER, W.J., TENG, J.T.C. AND GUHA, S. (1997) ‘Business process change: a study of methodologies, techniques, and tools’, Management Information Systems Quarterly, March, 55–80.

    Google Scholar 

  • KIM, Y.G. (1997) ‘Improving legacy systems maintainability’, Information Systems Management, Winter, 7–11.

    Google Scholar 

  • KONSYNSKI, B.R. AND MCFARLAN, F.W. (1990) ‘Information partnerships — shared data, shared scale’, Harvard Business Review, 68(5), 114–20.

    Google Scholar 

  • LEE, H.L. AND BILLINGTON, C. (1995) ‘The evolution of supply-chain management models and practice at Hewlett-Packard’, Interfaces, 25(5), 42–63.

    Article  Google Scholar 

  • LEVITT, T. (1983) ‘The globalization of markets’, Harvard Business Review, May-June, 92–102.

    Google Scholar 

  • LIGHT, B. AND HOLLAND, C. (1998) ‘The influence of legacy Information Systems on Business Process Reengineering Strategies’, Proceedings of the 8th Annual BIT Conference, 4–5 November, Manchester.

    Google Scholar 

  • MALONE, T.W., YATES, J. AND BENJAMIN, R.I. (1987) ‘Electronic markets and electronic hierarchies’, Communications of the ACM, 30(6), 484–97.

    Article  Google Scholar 

  • MALONE, T.W., YATES, J. AND BENJAMIN, R.I. (1989) ‘The logic of electronic markets’, Harvard Business Review, 67(3), 166–72.

    Google Scholar 

  • MARTINEZ, E.V. (1995) ‘Successful reengineering demands IS/business partnerships’, Sloan Management Review, Summer, 51–60.

    Google Scholar 

  • OHAME, K. (1989) ‘Managing in a borderless world’, Harvard Business Review, May-June, 152–61.

    Google Scholar 

  • OSTERLE, H. (1995) Business in the Information Age: Heading for new Processes, Berlin: Springer.

    Book  Google Scholar 

  • PONCE-DE-LEON, J.A., RAI, A. AND MELCHER, A. (1995) in Grover, V. and Kettinger, W.J. (eds), BPR: Reengineering Concepts, Methods and Technologies, London: Group.

    Google Scholar 

  • PORTER, M.E. (1980) Competitive Strategy, New York: Free Press.

    Google Scholar 

  • PORTER, M.E. (1996) ‘What is strategy?’, Harvard Business Review, November-December, 61–78.

    Google Scholar 

  • SCHNITT, D.L. (1993) ‘Reengineering the organization using Information Technology’, Journal of Systems Management, January, 14–42.

    Google Scholar 

  • SHORT, J.E. AND VENKATRAMAN, N. (1992) ‘Beyond Business Process Redesign: redefining Baxter’s business network’, Sloan Management Review, Autumn, 7–21.

    Google Scholar 

  • SNEED, H.M. (1995) ‘Planning the reengineering of legacy systems’, IEEE Software, January, 24–34.

    Google Scholar 

  • TREECE, J.B. KERWIN, K. AND DAWLEY, H. (1995) ‘Alex Trotman’s daring global strategy’, Business Week, 3 April, 36–44.

    Google Scholar 

  • VENKATRAMAN, N. (1994) ‘IT-enabled business transformation: from automation to business scope redefinition’, Sloan Management Review, Winter, 73–87.

    Google Scholar 

  • VESSEY, J.T. (1991) ‘The new competitors: they think in terms of “speed-to-market” ’, Academy of Management Executive, 5(2), 23–33.

    Article  Google Scholar 

  • WARD, J.M. (1995) Principles of Information Systems Management, London: Routledge.

    Google Scholar 

  • WARD, J. AND GRIFFITHS, P. (1996) Strategic Planning for Information Systems, 2nd edn, Chichester: John Wiley.

    Google Scholar 

  • WILLCOCKS, L. AND SMITH, G. (1995) ‘IT-enabled Business Process Reengineering: organizational and human dimensions’, Journal of Strategic Information Systems, 4(3), 279–301.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 2000 Ben Light

About this chapter

Cite this chapter

Light, B. (2000). The Evolution of BPR. In: Hackney, R., Dunn, D. (eds) Business Information Technology Management Alternative and Adaptive futures. Palgrave Macmillan, London. https://doi.org/10.1057/9780333977675_20

Download citation

Publish with us

Policies and ethics