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Heart-sinking staff

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Abstract

Doctors, lecturers and managers know of the heart-sinking patient, student or staff member. They are harbingers of doom and gloom; they seem perpetually pessimistic; they are carriers of the dark cloud of negativity.

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© 2008 Adrian Furnham

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Furnham, A. (2008). Heart-sinking staff. In: Head & Heart Management. Palgrave Macmillan, London. https://doi.org/10.1057/9780230598317_28

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