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The “Perestroika” of Retail Trade

Visionary Planning for Revolutionary Retailing

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The Soviet Dream World of Retail Trade and Consumption in the 1930s

Part of the book series: Consumption and Public Life ((CUCO))

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Abstract

Organized explicitly like a “Five and Dime” in the United States, the unit price store that opened in April 1937 on Moscow’s Kirov Street was a model of innovation, efficiency, and convenience compared to most Soviet stores.1 It featured a panoply of manufactured goods, including haberdashery, household items, and toys. It sold merchandise that was premeasured and sorted, allowing for speedier sales transactions. Because the store displayed merchandise on open shelves with premarked prices, customers could see goods and their costs without the assistance of a salesclerk. The store’s distinguishing feature was its policy of selling all merchandise according to eleven fixed prices of “2, 3, 5, 8, 10, 13, 15, 18, 20, 23, and 25 rubles.” This scheme simplified things for store employees and customers alike by obviating the need to deal with small change.2 The unit price also introduced “bundling,” a “new way of selling goods” that involved selling different items together in a set. One toy set “Voroshilov gunner,” for example, featured a toy helmet, mini-cannon, rifle, and other accessories which could not be purchased separately. Standardization of prices allowed for further rationalization of the customer experience. Instead of the department store norm of standing in different lines and interacting with different employees to assemble purchases, customers paid the salesclerk directly, a practice which was believed to reduce the average transaction time to less than two and a half minutes.

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Notes

  1. RGASPI 17/3/974: 21; M. Epshtein, Osnovnye zadachi Moskovskoi torgovli (Moscow, 1936), 22.

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© 2008 Amy E. Randall

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Randall, A.E. (2008). The “Perestroika” of Retail Trade. In: The Soviet Dream World of Retail Trade and Consumption in the 1930s. Consumption and Public Life. Palgrave Macmillan, London. https://doi.org/10.1057/9780230584327_3

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