Abstract
Breakthrough occurs in knowledge creation not only in the form of radical innovation in a product or service, but also in the form of gradual innovation through everyday practice. In this chapter, we shall examine the operations of the retail companies Seven-Eleven Japan Co., Ltd and Ryohin Keikaku Co., Ltd, where dialogue and practice driven by a shared objective and corporate philosophy have resulted in superb operations that differentiate these companies from their competitors.
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© 2008 Ikujiro Nonaka, Ryoko Toyama and Toru Hirata
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Nonaka, I., Toyama, R., Hirata, T., Bigelow, S.J., Hirose, A., Kohlbacher, F. (2008). Dialogue and Practice: Leveraging Organizational Dialectics. In: Managing Flow. Palgrave Macmillan, London. https://doi.org/10.1057/9780230583702_7
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DOI: https://doi.org/10.1057/9780230583702_7
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-36356-8
Online ISBN: 978-0-230-58370-2
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