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Developing congruent and actionable understandings in information systems development offshoring relations

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Knowledge Processes in Globally Distributed Contexts

Part of the book series: Technology, Work and Globalization ((TWG))

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Abstract

The last decade has witnessed a sharp increase in offshore outsourcing activities (Hirschheim et al., 2005), which Robinson and Kalakota (2004: 4) define as “the delegation or subcontracting of administrative, engineering, research, development, or technical support processes to a third-party vendor based in a low-cost location”. Although such activities may entail numerous benefits, compared to conventional outsourcing, offshoring generally faces organizations with additional complications (Carmel and Tjia, 2005; King et al., 2004).

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© 2008 Vinay Tiwari, Paul C. van Fenema, and Paul W. L. Vlaar

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Tiwari, V., van Fenema, P.C., Vlaar, P.W.L. (2008). Developing congruent and actionable understandings in information systems development offshoring relations. In: Kotlarsky, J., Oshri, I., van Fenema, P.C. (eds) Knowledge Processes in Globally Distributed Contexts. Technology, Work and Globalization. Palgrave Macmillan, London. https://doi.org/10.1057/9780230582408_8

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