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Systems Development Outsourcing: Lessons from Litigation

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Technology and Offshore Outsourcing Strategies

Abstract

Organisations outsource their information technology (IT) for multiple reasons: to increase service and product flexibility; reduce costs of production; restructure internal IT staff; realise cost savings through lower-priced contracts for maintenance of in-house information systems; and to gain knowledge about new trends in IT (McFarlan & Nolan, 1995). In this paper, we focus on system development outsourcing (Lacity & Hirschheim, 1993; Sabherwal, 2003), which we define as the purchase and development of IT in order to develop organisationally specific information systems.

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© 2005 Mike Chiasson, Al Dexter and David Wotherspoon

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Chiasson, M., Dexter, A., Wotherspoon, D. (2005). Systems Development Outsourcing: Lessons from Litigation. In: Brudenall, P. (eds) Technology and Offshore Outsourcing Strategies. Palgrave Macmillan, London. https://doi.org/10.1057/9780230518568_13

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