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How to Manage the Outsourcing Relationship

  • Graham Beck

Abstract

The increasing adoption of outsourcing solutions over the last twenty or so years has brought new dimensions and associated pressures to the management of businesses. The customer and supplier interaction is well understood and experienced — isn’t outsourcing just an extension of this? If this gross over-simplification were true, why are there so many examples of failed or problematic outsourcing solutions?

Keywords

Business Relationship Governance Arrangement Customer Business Customer Management Common Driver 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Graham Beck 2005

Authors and Affiliations

  • Graham Beck

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