According to Meta Group, almost all global companies will have outsourced some of their information technology requirements by 2006. While this appears to be an amazing statistic, it is perhaps not surprising that outsourcing — both of IT and business processes — is becoming so prevalent given the apparent benefits. From the customer’s perspective, a service provider agrees to take over part of their business and perform those services to the same or a higher standard for a lower cost. As more companies start doing this, it is simply not cost effective for a business to maintain specialist, non-core services in-house when the market can deliver such services to a level and for a price that cannot be matched internally.


Business Process Outsource Business Process Utility Computing Deal Failure Computing Service Provider 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Copyright information

© Peter Brudenall 2005

Authors and Affiliations

  • Peter Brudenall

There are no affiliations available

Personalised recommendations