Please hold, your call is important to us
As you can imagine this was a massive task and one that must have cost a few dollars. All because customers did not like walking around the floors. This is customer-focused. I wonder how many boards and chief financial officers (CFOs) would have agreed to this expenditure?
KeywordsCustomer Satisfaction Customer Experience Customer Expectation Enlightened Orientation Chief Financial Officer
Unable to display preview. Download preview PDF.