The politics of outsourcing: trends, risks and strategies
No CEO of any major company, or indeed would-be CEO, can neglect the politics of outsourcing. We asked Paul Morrison, managing consultant and offshore expert at ALS Consulting, specialist advisers on BPO and shared service center strategy, for his view. Paul was formerly head of Offshore Advisory Services at Percept Risk and Strategy. He has written on a range of globalization issues, and also co-organized the Percept Foreign Policy Centre Roundtable “Beyond the Headlines: The Real Impact of Offshoring”. He can be contacted at firstname.lastname@example.org.
KeywordsCorporate Social Responsibility Call Center Corporate Social Responsibility Strategy Reputational Risk Offshore Location
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