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The politics of outsourcing: trends, risks and strategies

  • Alpesh B Patel
  • Hemendra Aran

Abstract

No CEO of any major company, or indeed would-be CEO, can neglect the politics of outsourcing. We asked Paul Morrison, managing consultant and offshore expert at ALS Consulting, specialist advisers on BPO and shared service center strategy, for his view. Paul was formerly head of Offshore Advisory Services at Percept Risk and Strategy. He has written on a range of globalization issues, and also co-organized the Percept Foreign Policy Centre Roundtable “Beyond the Headlines: The Real Impact of Offshoring”. He can be contacted at paul.morrison@alsconsulting.com.

Keywords

Corporate Social Responsibility Call Center Corporate Social Responsibility Strategy Reputational Risk Offshore Location 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Alpesh Patel Ventures Limited 2005

Authors and Affiliations

  • Alpesh B Patel
  • Hemendra Aran

There are no affiliations available

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