Abstract
In this chapter, the profiles of the sampled companies are firstly introduced. Exploratory as well as confirmatory factor analyses are then conducted on the TQM and CCV surveys in order to uncover the underlying factors of quality climate, quality processes, quality methods, quality results, and Chinese cultural values. Finally, alternative models as suggested in Chapters 4 and 5 are postulated to test the proposed four-proposition framework so as to generate the culture-specific TQM model.
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© 2002 Carlos Noronha
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Noronha, C. (2002). Data Analysis and Results. In: The Theory of Culture-specific Total Quality Management. Palgrave Macmillan, London. https://doi.org/10.1057/9780230512351_6
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DOI: https://doi.org/10.1057/9780230512351_6
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-43250-9
Online ISBN: 978-0-230-51235-1
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