Abstract
In this chapter, the samples and data gathering method are firstly identified and explained. Then, the origin and structure of the two research instruments employed in this empirical study are introduced. Finally, a structural equation model is devised to operationalize the culture-specific TQM as proposed in Chapter 4.
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© 2002 Carlos Noronha
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Noronha, C. (2002). Research Methodology. In: The Theory of Culture-specific Total Quality Management. Palgrave Macmillan, London. https://doi.org/10.1057/9780230512351_5
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DOI: https://doi.org/10.1057/9780230512351_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-43250-9
Online ISBN: 978-0-230-51235-1
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