Abstract
Without a doubt, when you ask any employee how the organization can improve its operations, the answer will include better communication. This may be true but from experience I would suggest it is often a reflection of the reality. To some extent poor communication is a weak excuse for those who choose not to find the answers they desire. In the many cases it is likely that poor communications both vertically and horizontally in organizations is responsible for some problems.
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© 2005 David E. Hawkins
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Hawkins, D.E. (2005). Visibility. In: The Bending Moment. Palgrave Macmillan, London. https://doi.org/10.1057/9780230510609_22
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DOI: https://doi.org/10.1057/9780230510609_22
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-54692-3
Online ISBN: 978-0-230-51060-9
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