Abstract
Climate indicators, morale audits, satisfaction surveys: they have always been popular with HR professionals and consultants. They purport to assess crucial employee attitudes and how employees are thinking and feeling. They are, it is asserted, a critical management tool: a dipstick, a feedback mechanism and, more importantly, a diagnostic of what should be done and when.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Author information
Authors and Affiliations
Copyright information
© 2005 Adrian Furnham
About this chapter
Cite this chapter
Furnham, A. (2005). Why do an attitude survey?. In: The People Business. Palgrave Macmillan, London. https://doi.org/10.1057/9780230510098_66
Download citation
DOI: https://doi.org/10.1057/9780230510098_66
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-4039-9222-2
Online ISBN: 978-0-230-51009-8
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)