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Managing Politicians and the Public

  • Tom Curtin
  • Daniel Hayman
  • Naomi Husein

Abstract

For a senior politician, not being able to speak with a senior member of the company is insulting. For a key customer, being transferred from department to department causes aggravation. For a journalist, having to wait for an extra half an hour due to consultation needing to take place with a parent company (which leads to a missed deadline) causes frustration. And for the company, all this is extremely damaging to reputation.

Keywords

Call Centre Parent Company Public Affair Simple Message Sales Team 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Tom Curtin 2005

Authors and Affiliations

  • Tom Curtin
  • Daniel Hayman
  • Naomi Husein

There are no affiliations available

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