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Internal Communications

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Abstract

In a crisis, as the outside world begins to attack the carefully crafted brand and company that has taken years to painfully build up and nurture, you forget your friends. In particular, one set of friends that are much more loyal to a company than you may think — the employees.

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© 2005 Tom Curtin

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Curtin, T., Hayman, D., Husein, N. (2005). Internal Communications. In: Managing a Crisis. Palgrave Macmillan, London. https://doi.org/10.1057/9780230509306_16

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