Understanding the Nature of Stress: Organizational Hot Spots

Abstract

The interactive model of stress described in Chapter 3 specifies that we need to identify, measure and understand three separate issues, including:

• 1. sources of stress (that is, the stressors) that exist in the environment;

• 2. the moderators or mediators of the stress response (that is, those individual differences which shape our response to stress);

• 3. outcomes or the manifestations of exposure to a source of stress.