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Re-View: end-to-end effectiveness

  • Susan Barlow
  • Stephen Parry
  • Mike Faulkner

Abstract

Understanding the CORE Demand profile is just the first step. Understanding and measuring how the organisation responds end-to-end is the next important activity.

Keywords

Control Chart Capability Measurement Customer Experience Frontline Staff Demand Type 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Susan Barlow, Stephen Parry and Mike Faulkner 2005

Authors and Affiliations

  • Susan Barlow
  • Stephen Parry
  • Mike Faulkner

There are no affiliations available

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