Abstract
Trust is a key element in all social relationships. In this chapter we look at how the level of trust affects the relationship between citizens, service users and the public sector, understood as both elected politicians and the professional bureaucracies which are engaged to carry out the wishes of dominant political groups.
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© 2005 Tony Bovaird and Elke Loeffler
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Bovaird, T., Loeffler, E. (2005). Communities, Trust and Organisational Responses to Local Governance Failure. In: Watson, S., Moran, A. (eds) Trust, Risk and Uncertainty. Palgrave Macmillan, London. https://doi.org/10.1057/9780230506039_9
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DOI: https://doi.org/10.1057/9780230506039_9
Publisher Name: Palgrave Macmillan, London
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