New Models of Social Intelligence

Executive summary

The Internet Age introduces new models of value creation, disrupting the traditional linear rational patterns and leveraging the power of new, democratic, bottom-up forces. ‘Connecting the dots’ and ‘crowdsourcing’ become two new paradigms of the high-speed connected web environment. Social sciences provide different approaches to the understanding of this new realm via different models of thought: from ‘collective’ to ‘connective’, from ‘emotional’ to ‘cultural’ intelligence. This change requires a new mindset to be developed by institutions and organizations. To this extent, three challenges are provided:

• 1. ‘Organizations have to become more Eastern than Western.’

• 2. ‘Organizations have to become more woman and less man.’

• 3. ‘Organizations have to become more gift-oriented than sell-oriented.’