Abstract
A 19th-century merchant from Frankfurt is credited with having said that to buy a gem from a man who wants to sell it and resell it to one who wants to buy it, is very easy. But to buy a diamond from one who does not want to sell it and sell to one who does not care to buy it, that is business. This is also, in a nutshell, the function of relationship banking.
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Notes
See D.N. Chorafas and H. Steinmann, Do IT or Die (London and Dublin: Lafferty, 1992).
D.N. Chorafas, Agent Technology Handbook (New York: McGraw-Hill, 1997).
See D.N. Chorafas, Bank Profitability (London: Butterworth, 1989).
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© 1999 Dimitris N. Chorafas
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Chorafas, D.N. (1999). Relationship Banking, Customer Mirror and the Branch Office Network. In: The Commercial Banking Handbook. Palgrave Macmillan, London. https://doi.org/10.1057/9780230379084_7
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DOI: https://doi.org/10.1057/9780230379084_7
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-40865-8
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