Job Satisfaction and Employer Behaviour

  • Alex Bryson
  • Lorenzo Cappellari
  • Claudio Lucifora

Abstract

Deregulation of the employment relationship has characterized the functioning of European labour markets over the last few decades, particularly in the UK (OECD, 1994). This has permitted employers to institute greater labour flexibility and allowed them more discretion in employment relations, which are often regarded as a strategic necessity for maintaining organizational efficiency and price competitiveness in the face of intensifying market competition. It has also prompted concern about individuals’ labour market prospects in terms of the availability of good jobs and the chance of prospering in those jobs through wage advancements and career development. Much of the literature focuses on wage levels, earnings progression and job insecurity. Research indicates that some groups of workers – notably women, youths and the less skilled – have borne much of the burden of increased labour market flexibility (ibid.; Gregory et al., 2000). There also appears to be a link between low-wage flexible employment and lower job satisfaction.

Keywords

Income Stratification Expense Sorting Kelly 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Airey, C., J. Hales, R. Hamilton, C. Korovessis, A. McKernan and S. Purdon (1999) The Workplace Employee Relations Survey (WERS) 1997–8: Technical Report (London: National Centre for Social Research).Google Scholar
  2. Akerlof, G. A. (1982) ‘Labor Contracts as Partial Gift Exchange’, Quarterly Journal of Economics, 97, 543–69.CrossRefGoogle Scholar
  3. Appelbaum, E., T. Bailey, P. Berg and A. Kalleberg (2000) Manufacturing Advantage: Why High Performance Work Systems Pay Off (Ithaca, NY: ILR Press).Google Scholar
  4. Batt, R., A. J. S. Colvin and J. Keefe (2002) ‘Employee Voice, Human Resource Practices and Quit Rates; Evidence from the Telecommunications Industry’, Industrial and Labor Relations Review, 55 (4), 573–94.CrossRefGoogle Scholar
  5. Brown, D and S. McIntosh (1998) If You’re Happy and You Know It … Job Satisfaction in the Low Wage Service Sector, Centre for Economic Performance Discussion Paper (London: London School of Economics).Google Scholar
  6. Bryson, A., L. Cappellari and C. Lucifora (2004) ‘Does Union Membership Really Reduce Job Satisfaction’, British Journal of Industrial Relations, 42, 3, pp. 439–59.CrossRefGoogle Scholar
  7. Cappellari, L. and S. P. Jenkins (2003) ‘Multivariate Probit Regression Using Simulated Maximum Likelihood’, The Stata Journal, 3 (3). pp. 278–294.Google Scholar
  8. Clark, A. E. (1996) ‘Job Satisfaction in Britain’, British Journal of Industrial Relations, 34, 189–217.CrossRefGoogle Scholar
  9. Clark, A. and A. Oswald (1996) ‘Satisfaction and Comparison Income’, Journal of Public Economics, 61, 65–71.CrossRefGoogle Scholar
  10. Clark, A. and A. Oswald (1998) ‘Comparison-Concave Utility and Following Behaviour in Social and Economic Settings’, Journal of Public Economics, 70, 133–55.CrossRefGoogle Scholar
  11. Freeman, R. B. (1978) ‘Job Satisfaction as an Economic Variable’, American Economic Review, 68, 135–41.Google Scholar
  12. Green, F. (2002) ‘Work Intensification, Discretion and the Decline in Well-being at Work’, paper presented at the Conference on Work Intensification, Paris (20–21 November).Google Scholar
  13. Gregory, M., W. Salverda and S. Bazen (eds) (2000) Labour Market Inequalities: Problem and policies of low-wage employment in international perspective (Oxford: Oxford University Press).Google Scholar
  14. Guest, D. and N. Conway (2003) Exploring the Paradox of Unionised Worker Dissatisfaction, Management Centre Research Paper No. 22 (London: King’s College, University of London).Google Scholar
  15. Hamermesh, D. (1977) ‘Economic Considerations in Job Satisfaction Trends’, Industrial Relations, 15, 111–14.Google Scholar
  16. Hamermesh, D. S. (2001) ‘The Changing Distribution of Job Satisfaction’, Journal of Human Resources, 36, 1–30.CrossRefGoogle Scholar
  17. Handel, M. J. and D. I. Levine (2004) ‘Editors’ Introduction: The Effects of New Work Practices on Workers’, Industrial Relations, 43 (1), 1–43.Google Scholar
  18. Kelly, J. (2004) ‘Social Partnership Agreements in Britain: Labor Cooperation and Compliance’, Industrial Relations, 43 (1), 267–92.Google Scholar
  19. Kristensen, N. and N. Westergaard-Nielsen (2004) Does Low Job Satisfaction Lead to Job Mobility?, IZA Discussion Paper No. 1026 (Bonn: IZA).Google Scholar
  20. OECD (1994) The OECD Jobs Study: Facts, Analysis, Strategies (Paris: OECD).Google Scholar
  21. Pfeffer, J. (1995) ‘Producing Sustainable Competitive Advantage through Effective Management of People’, Academy Journal of Management Executive, 9 (1), 55–69.Google Scholar
  22. Rose, M. (1988) Industrial Behaviour: Research and Control (London: Penguin).Google Scholar
  23. Rose, M. (2001) ‘Disparate Measures in the Workplace … Quantifying Overall Job Satisfaction’, paper presented at the BHPS Research Conference, University of Essex, 5–7 July Colchester, UK.Google Scholar
  24. Storey, J. (1992) Developments in the Management of Human Resources (Oxford: Blackwell).Google Scholar

Copyright information

© Alex Bryson, Lorenzo Cappellari and Claudio Lucifora 2005

Authors and Affiliations

  • Alex Bryson
  • Lorenzo Cappellari
  • Claudio Lucifora

There are no affiliations available

Personalised recommendations