Crime and Nuisance: The Customers’ Perspective
The public’s concerns about crime and nuisance whilst shopping were measured in four ways. First, shoppers were asked whether or not they were worried at all by crime whilst shopping — and, if so, to what extent they were worried. Secondly, shoppers were asked to rate the seriousness of 12 specific types of crime and nuisance which could give them cause for concern. Thirdly, the interviews explored whether or not shoppers avoided certain places in order to minimise the risks from crime and nuisance. Finally, all shoppers were asked direct questions about whether they had witnessed any form of criminal victimisation whilst shopping or whether they themselves had been the victim of a crime whilst shopping in the previous 12 months.
KeywordsShopping Centre Physical Assault Private Security Town Centre Shopping Behaviour
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